Aztec Auto Sound — Local services in Kansas City

BEWARE OF ZERO SUPPORT AFTER THE SALE FROM AZTEC AUTO SOUND!!!!! They are DONE with you after they have your money!

Aztec treated me fairly upfront but when I had a problem (defective subwoofer) 14 days after purchase their response was “the speakers come tested from the manufacturer so there’s nothing we can do unless you want to pay for the freight to ship it back to Kicker” they even said “that I probably damaged the sub during installation.” Before talking to Aztec, I called Kicker. They identified the problem was a manufacturer defect and asked me to return the subwoofer to the retailer I purchased it from first and said if I have problems with that, I can work directly with them. Kicker will stand by their product and I can send it into them for a replacement although now, after giving Aztec $947.93 for two subs, wiring and a new amp I’m forced to power down the new system and go 2 weeks without tunes until the new sub comes from Kicker. I’ve been installing my own systems for 30 years and have dealt with many vendors. Aztec Auto Sound is by far more focused on turning a buck rather than being a place that keeps Kansas City mobile audio sounding great. I WILL NEVER SPEND ANOTHER PENNY WITH AZTEC AUTO SOUND, there are too many good mobile audio companies who pride themselves on customer service in KC. If Aztec reads this, there is absolutely SO MUCH MORE that you...

They keep on insisting that it was a manufacturing issue. Also my microphone did not work. I took it back. They kept insisting that the product I bought brand new was bad. And that it wasn’t their fault. After arguments and discussion with the guy over the phone and in person, they re installed it to show me that the microphone was bad. But the microphone started working for the first time after they removed it and re worked on it.. Yet. They still insisted that it wasn’t their fault. I just told them that okay. The product just didn’t want to work. And that after the re installment. It wanted to work on its own. They also said that the harnes was bad. But after they re put everything back together it was finally good. They still didn’t own up to their mess ups and bad quality. Not coming here again. It just sucks that it’s my own people. I was going to put one star but everything works now properly even though they didn’t want to admit their faults or work on vehicle since the...

Ceja, the manager/owner (?) Was very hospitable in a friendly, yet business like manner. I was there to have a side vent window tinted that a Northeast glass replacement company had lied and said they had got and installed the correct part. I did not realize that I had been misled till I saw the glass in daylight. Noticeably clear in between original privacy tinted windows on my SUV. I am extremely relieved and happy with the quick service, good price, and quality of workmanship at Aztec on Truman Road in...