Belfonte Ice Cream & Dairy Foods Co. — Local services in Kansas City

Unforgivably unsafe from ice. This company has it’s forgivable issues. The one I say is unforgivable is the conditions after it snows. If it snows on a Sunday there will be nothing but ice everywhere until it melts naturally by Friday. I’ve seen this place be a total ice rink for a week after it has snowed on occasions. They send snow plows in and push piles of snow around and completely ignore the ice. They don’t plow between the trucks so climbing in or out of one is super risky. I’m surprised no one has been hospitalized because it really is that dangerous. Can’t say how many times I’ve fallen or seen someone fall. People are too afraid to speak up. Management typically doesn’t walk the yard otherwise they’d see how bad it really is just after a few inches. It’s not the first time I’ve seen safety coming LAST in a work place but I’ve never seen such a dangerous issue be so blatantly ignored. The safety of the people should come first. As it stands with the ice issue it’s been a problem for a very long time and no one here looks forward to the winter months because of it. Would it kill them to spread ice melt and scrape up until it’s gone? There’s just no excuse other than being cheap or lazy. I’d love to give a better review but because of the constant ignoring of the issue every snow fall, even one star is being generous. Honestly if the owners see this review SHAME ON YOU. Someone who does the absolute minimum for safety doesn’t deserve to stay in charge. If you’d change this one issue it would be a safe work environment, rather then the least safe place to work I’ve seen. It isn’t too much to ask that there be a safe pathway for employees to get to where they...

*1/5 Stars - Unprofessional and Rude *

"Absolutely appalling experience with delivery at this place. The receiver was completely unhinged and rude. When I arrived with their shipment, I was met with a barrage of insults and entitled behavior. No please, no thank you, just a constant stream of condescending attitude.I was treated was unacceptable.

To the receiver, I'd say: your behavior is a reflection of your upbringing and the respect you have for others. Maybe take a moment to work on that before expecting others to cater to your every whim.

Avoid this place at all costs. The products might be fine, but the customer service...

They have a bogus complaint line that doesn't return any calls and will never actually be answered. I love bellefonte ice cream, I purchased a pint of cookie dough and there were LITERALLY...three very small pieces of cookie dough in the whole thing. I called a couple of times weeks ago, and still no reply, nor...