Showcase Furniture — Local services in Kendallville

I have had good and bad experiences here. I bought a couch and a washer and dryer. No problems and excellent products. I tried calling 3 times to get a call back to order a new fridge, they were always busy and said I will call you back never did. I decided I wanted a recliner before a fridge had one delivered and paid a month in advance. Immediately realized I didn’t like the way it sit so I called to return it. I had it maybe an hour and they never gave me any of the months payment back. Even though I had also a weeks credit. Called the Columbia city location and have gotten several calls back and a fridge...

My husband and I bought a new table and 6 chairs. The table had a defect so they ordered a new table. That table had the same defect it was fading with yellow spots. I never put anything on this table just warm water to wash it. I asked if I could get another type of table and Matt the manager said no they would not do that. So now I'm getting a replacement of the same table that will probably do the same as the last two. Buyer beware not a good place to do...

(Originally I was hesitant to go in because I assumed Showcase Furniture was just another overpriced rent to own type store.)I was very wrong. No pressure to buy. Extremely friendly sales staff. They were low on inventory and they didn't have what I was looking for this time. I do plan on going back after the new pieces come in to purchase living room furniture. Same brand and configuration as the pieces I looked at in Ft Wayne, many of them with a...