On a Sunday morning, we hit monster truck sized jump (frost heave?) on the interstate just 5 miles from Kennebec, SD. We limped our camper trailer to the off ramp and the dirt lot at the Clark gas station… to discover we had a busted leaf spring on our Jayco 22ft trailer. After a google search, found a number for the one local auto shop, Charley’s. They had an on call number and Jordan answered. Very kind. Very helpful. Gave advice. Came up with a plan for the next morning, when they opened back up. Crawled our way to the KOA just down the street (and happens to be conveniently located across the road from the auto shop…!) Jordan and all staff were incredibly polite, helpful, affordable, and efficient in helping us solve our SOS camper break. We are so...
Read moreI wish I could give more than 5 stars! My 19 year old son was on his first road trip with friends and heading to the Badlands. He got a flat tire and thankfully it happened near the exit to Kennebec. Their spare wouldn't fill with air and the tire was shot. I called Charley's and told Michelle the situation and she sent someone to help them. They got the spare up and running and the boys were able to get going to the Badlands. Meanwhile, Michelle worked on getting new tires for them to be ready for them on their way back home. She was so helpful and just amazing to work with. She turned what could have ruined the trip into a fun little story to tell about their adventure. I am so thankful to all the people at Charley's,...
Read moreWe were traveling to Yellowstone in a Class A RV when our check engine light came on. We were in an unfamiliar area and several gas stations/repair shops were not able to help us. We finally came across Charley's. They were helpful, kind, and affordable. They didn't have the part we needed but took the time to call around to larger shops and to Ford. When they couldn't get a hold of the part they patched up our rig enough so that we could make it to Rapid City safely. Our family is grateful to this wonderful established. ...
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