River City Audio — Local services in Keokuk

If you are going to purchase/have something installed by them make sure you ask everything about a product you know nothing about before you have an install done here or else you will end up having to pay more for something you thought came standard!!!!

I had a remote start/keyless entry installed here and $305 later we found out that the horn doesn't beep unless we pay another $25 to have it installed but we were never asked if this is something we wanted or not. We live an hour away from Keokuk, we went with River City because several years ago we had our audio system put in by them, and with the exception of having to go back to get our factory stereo from them because they didn't give it back to us, it was a good experience. Apparently it was a mistake, we could have had it done for $100 cheaper at best buy, $80 cheaper at Armadillon Audio, or $50 cheaper at Prime Time audio...all of which would have installed the horn honk either standard or no additional cost. Pretty upset, we trusted River City and it came back to bite us! We called and they wouldn't do anything about it! We would have had to drive the hour back to Keokuk, pay ANOTHER $25, wait 2 hours to get it done (which had they done it while they were already in there wouldn't have taken nearly as long since the developer of the remote start, Oliver, told me it is a 1 wire install and takes but 5 minutes to connect), and then the hour drive back home. They fought us on it and they simply just didn't care. We are just stuck with no other option but to not have what we wanted for $305, or pay even...

I paid river city audio $100 to install 4 new speakers in my wifes car, about a week after she picked it up I drove it and noticed a piece of the door trim was missing. No one else has ever taken the doors apart, so I called and asked them to look through their shop to see if they could find it. I left my name and number and I never got a call back. I called a second time and was told they didnt have the piece. Its now been a month since the speakers were installed and the right rear speaker is crackling and cutting in and out. I took the panel off and to my surprise the wires appeared to be stripped back and covered with tape, further inspection revealed a soldered connection! It turns out the connectors on the speakers werent crimped on, easily fixed but why? All in all the work they did was OK, but Im positive they are the reason the trim piece is gone, and they could have called me back. Just not the best in service...

It’s been several months since I had River City Audio upgrade my 24 Wrangler Rubicon. We kept the stock screen, as it is pretty great, but upgraded everything else. The stereo is loud, clear, and freaking awesome. After getting the run around at a well known store in Quincy, a friend suggested this place and I’m so glad. They were honest, quick and I’ve had zero issues with their product. If you want concert quality sound without spending your kid’s tuition, call River City Audio! Thank you...