Duvall Leather — Local services in Kingston

Duvall leatherwork has some of the bet customer service I have ever experienced. My dog got ahold of a new wallet I had bought there and chewed a corner. I went into the shop to see if they would be able to repair my wallet - not make it perfect, just cut the chewed part and re-stitch it. The man I spoke to in the front insisted he fully replace the entire flap, for no charge - just a small donation to the Animal Rescues. I walked into that shop hoping for some repairs, and never expected the kindness and service I received. They truly value their customers, and respect the products they make - wanting to produce the best quality. I love all of the products that I have bought or been gifted from there, and I know many of family feels the same way. I highly recommend shopping at Duvall, both for the quality of the product and the dedication of the...

I have a rare sized leather traveling bag that was of average workmanship that was in dire need of minor repair as the zipper was pulling away from the leather after several air flights. so i brought the item in last minute to duvall leather (about 10 mins before closing) on a rainy saturday afternoon. the gentleman that greeted me was polite, and said he could sew the zipper back in a matter of minutes. he also said he was not going to charge me the typical $30 dollars an hour for less than 10 mins. work and instead asked me to make a donation to one of the charities duvall was sponsoring. outstanding demonstration of character! i also peered around the shop front. VERY high end leather apparel. i will definitely be purchasing a higher end handbag for my girl... I highly recommend this establishment for your higher end...

Duvall Leather is truly exceptional. The quality of their leather is unmatched—luxurious, durable, and crafted with precision. You can tell they use only the finest materials. The craftsmanship is impeccable, with attention to every detail in their products. It’s clear they take pride in their work and strive for perfection.

On top of that, their customer service is outstanding. The team is knowledgeable, friendly, and genuinely passionate about helping customers find exactly what they’re looking for. They go above and beyond to ensure I am completely satisfied with my repairs and purchases.

If you’re looking for high-quality leather goods paired with excellent service, I highly recommend...