Furniture Outlet Depot — Local services in Kissimmee

⭐ STAY AWAY – HONEST REVIEW ⭐ This company is stealing my money – Liars and thieves.

This is my honest review and personal experience, and I hope it saves someone else from wasting their time, money, and peace of mind.

I purchased a mattress from this store over a month and a half ago, paid in full, in cash – no credit, no financing. About a week later, I returned to purchase an additional item (a bathroom dresser), and the salesperson confidently told me:

“Your mattress is already here – you’re good to go!”

I explained I’d be picking everything up on 6/28/25 and asked them to have the dresser ready for the same date. Fast forward to the day: ✅ I closed on my new home ✅ Rented a truck with unlimited miles (just for the mattress) … and then I get a call out of nowhere saying there’s a “problem with the delivery.”

Excuse me? The mattress was supposedly in the store two weeks ago! So what happened? Did they resell the mattress I already paid for?

Not only was my mattress not delivered, but I was left scrambling—sleeping on an air mattress for days in my new home. I spent extra money on a truck rental that I didn’t even get to use, and even more for the temporary air mattress.

And just when I thought it couldn’t get worse…

⛔ Today, 7/1/25, the mattress finally arrived—and it’s damaged. It needs to be returned and replaced. Unbelievable.

I gave this company every chance to make it right. I asked for some kind of compensation or store credit for all the stress and extra costs I’ve incurred. Their response? Nothing. No care. No accountability.

Do yourself a favor: take your business elsewhere. There are too many honest, reliable stores out there. This is not one of them.

This will...

I ordered my son and I new bed furniture, I bout him a twin bed with a bed frame,I bought myself a queen bed and a bed frame. a few days after I bought it no one called me to tell Me when i would be receiving my furniture, so I called myself. they said everything was in they will deliver in 2 days. comes my delivery day, all they brought to me was the mattresses, so I called to see what was going on , they told me the bed frames didn't come in. a few days passes I call them to see when I will get my things, they told me by the end on the week. delivery day comes all they deliver is my son's headboard, but not mine. i called they told me it came damaged so they sent for a new one, itll be delivered in a few days. delivery comes again, my headboard comes in, I sit on it and it breaks. I messaged the guy that sold me these furniture no response,I called because I was just tires of dealing with this situation and just wanted a refund for my cheap headboard, they picked up the call, I told them I wanted to talk to the guy who sold me the headboard, they said he was busy loading trucks 😑, I told them I just want to talk to someone because I want a refund. they said everyone is busy we will call you back. that was weeks ago. these people are unprofessional, as long as they get your money they don't care. I would never buy from here again, and I advise you to spend a little more instead of paying for...

Located on Michigan Avenue in Kissimmee, Florida, the Furniture Outlet Store offers a diverse selection of furniture and home decor at competitive prices. The staff at the Furniture Outlet Store is friendly and attentive. They are knowledgeable about the products and are willing to assist with any questions or concerns. Robert consistently demonstrates that he genuinely cares about the well-being of his customer. Robert’s helpfulness is unparalleled. He is very attentive, and supportive The store offers delivery services, Delivery times are generally reasonable, and the team is professional and efficient. Matthew and Eduardo (form Venezuela) was nothing short of exemplary. Their dedication to not only delivering furniture but also ensuring it was set up perfectly showcases their professionalism and care. From the moment they arrived, it was clear that Matthew and Eduardo were committed to providing a positive experience. They demonstrated remarkable responsibility throughout the delivery. Their efficiency was impressive. They worked in perfect harmony, moving swiftly yet carefully. Overall, the Furniture Outlet Store on Michigan Ave in Kissimmee, FL, is a fantastic destination for anyone in need of quality furniture at reasonable prices. With a wide selection, friendly staff, and reliable delivery options, it stands out as a top choice...