The Red Balloon — Local services in Klamath Falls

Went in looking for a certain item and owners weren't afraid to order it for me. They even offered to order it. They also went the extra mile and ordered catalogs for my future purchases. They didn't have to order the items but they did and it was awesome! Saved me a trip to medford. The customer service was great! They are super...

Poor customer service. My daughter went in and bought a hat thinking it was name brand. It was the wrong style as well. 20 min later with the receipt went to get a refund and they said they could not help us. Very rude. I didn't see any thing around saying no refunds. Don't go here. Cheaper and better...

OBVIOUS KNOCK OFF. Just spend the extra money else where… Was trying to shop locally , bought my husband a hat. The hat was made out of cheap material and did not fit properly. Tried to exchange or return it , customer service was not willing to help… would not recommend the red ballon… customer service...