Dollar General — Local services in Lafayette

First off cleanest store I've seen in my life. I gave compliments to all the employees who were cordial. The assistant manager and manager of this store are of great concern. Their bottle return is lacking living up to the state law. As a state citizens of Oregon we have the right to return bottles anytime the business is open. My first day in the store they at first refused my returns. I informed them of the law they said well we don't have the room. Again I informed them of the law. They then said well corporate is coming and we don't want it to look tacky. I told them I would report their refusal to the liquor commission. They called the manager and then accepted my return bottles. I told the employee that i appreciated their helping me. Second time I came in the assistant manager totally refused my returns. I informed her I would have to report them to the liquor commission. The third time i came in the manager told me I would have to wait till another employee got back from break. I waited patiently and the manager himself overlooked my counting of the bottles. I came to one can that was smashed but not outside of the law. I Said according to the state law it is acceptable because you can tell the brand and see the oregon 10cents. By law you only need one of those. He told me they won't take them and refused. He said I know who you are you came in here before cursing at my employees. He said this is your last time in my store. I told him I never cursed at your employees and encouraged him to look at the camera. I don't even like cursing I think it's a sign of ignorance on finding words to use of good taste. There is also no bottle drop law sign required by the liquor commission to have posted. Contacting their corporate to...

I was just shopping at the Dollar General in Lafayette, OR. When I went to check out… the short, overweight, grey haired, balding old man with glasses that is the manager of the store accused me of stealing because I had a separate order in a reusable shopping bag still sitting in the basket, that I had not yet put on the counter. He then began yelling that I was trying to steal from the store, and demanding that I let him look in my purse while grabbing it and yanking on it. I immediately started to try and explain myself, mind you with a severe case of laryngitis. But, he was not having it. He continued to accuse me of theft, yell that he was going to call the cops, and demanding my purse while clutching the shopping bag that I PURCHASED ELSEWHERE that had the other order in it. I told them told him to give me back my shop bag, and he refused. I yanked my bag from his hand, dumped out the other order in the shopping cart, and said a few choice words as he was telling me never to go back to that store. He then proceeded to record me walking out of the store, and to my car, yelling ‘have fun with the cops!’

Addendum: I just had the county sheriff’s deputies at my door over the whole matter. Wow, that man really needs to be careful who he decides to falsely accuse.

I perused the reviews, and this man has been a problem several times, over the last couple of years!

My attorney will be contacting...

I am writing to express my frustration and disappointment with an experience I had at your store location Lafayette Oregon at 9:45am My children were attempting to purchase groceries using our EBT card, but the employee at the register refused to allow them to swipe or manually enter the card. They claimed that the pad runner was unable to read EBT cards, even though we have had no issues using the card at other stores. This refusal not only caused inconvenience and embarrassment for my children and myself, but it also goes against the policies and guidelines set by the government for EBT card usage. As a recipient of government assistance, I have a right to use my EBT card at any store that accepts it, and I should not be denied service based on the employee's lack of understanding or ability to process the card properly. I understand that mistakes can happen, but the way in which the employee handled the situation was unprofessional and unacceptable. It is important for your employees to be properly trained on how to accept and process EBT cards in order to provide equal service to all customers. I hope that you will take this matter seriously and address any issues with employee training to ensure that similar incidents do not occur...