I'm going to give this store 3 stars because I do stop in here all the time. If you live in the Lake Butler area, your options for stopping in and grabbing certain types of items are limited. The Dollar General, CVS, Spires IGA, and Family Dollar (which is awful) are the only stores in the area. This particular Dollar General is not bad, but for the longest time the management was really bad. I believe they recently switched managers so I will change my rating if it improves. The store itself is usually fairly clean, the restrooms are clean, the parking lot is decently sized with handicapped spaces, and there is a Redbox kiosk located outside the store.
One of the main issues is that they are usually understaffed and being that so many people stop here (limited area options), the wait in line is ungodly most of the time. There's almost always just one register open and it's not unusual to have a line that stretches back into the aisles. I have waited 15+ minutes to check out on many many occasions.
The other main issue is restock. With this being a popular location, they are out of stock more often than not. The inventory and reorder was done very poorly by previous management. For example, I buy Vicks sinus spray and Dollar General is the only local chain that carries this item. They ran out in June of 2017 and the empty space (with the price sticker) sat empty and they did not restock this item for 3 months. I turned it into a game of checking everytime that I went in just to see if it had been restocked yet. It was the end of September before 3 boxes were restocked into the Vicks spot. Those boxes were gone in a week or so, and as of now (Nov 2017), this spot on the shelf is still empty again lol.
The above is just one example though. There are many items that are not restocked in a timely manner and their shelf spaces will sit empty for extensive periods of time. That being said, it is a good store to visit if you want to try to grab an item or 2 quickly (as long as it's in stock) if you live in the area. Even with the sometimes long waits to checkout, it beats driving 10 miles or more to the next nearest town to shop. Plus if there's something you can't find, then the CVS right up the road will usually work as a buffer to keep you from having to drive out of the way if...
Read moreI believe a lot of these reviews are fake as heck, Every time i come in this store they never have my jet alerts. it's so crammed with boxes on the floor. they always have some kid that looks 16 that isn't a official employee working there. This store just needs to be closed , Lake butler isn't made for big cooperate business. and on top of that The line is crazy and only one person always ringing every one up. never again am I'm coming back to this one or any dollar general. there just as...
Read moreI love DG, but I hate the lines. There are 3 registers, but rarely are more than 1 open. I have NEVER seen all 3 open, even though there are 2 LONG lines. Often when 2 REALLY need to be open, there is only 1. Otherwise, I would have given at least a 4star, if not 5. Also, I am almost 50yrs old, I can buy liquor with no ID, yet I have to show my ID to get a pack of cigarettes from DG. Really?!! I understand that y'all need to card folks, but a 50yr old...
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