Act Electronics Inc — Local services in Lake Charles

I was referred to this company by GE to work on my refrigerator. The owner is not knowledgeable on new appliances. First he told me I needed new gaskets and that was $400+ and to wait and the refrigerator would start to cool. It did not. Then he said I had a fan out and he changed the fan the refrigerator still never got cool. I had to get another company to look at it and in less than 5 minutes I was told it had a freon leak and was not repairable. So Act electronics wasted my...

Called to get a price estimate and was answered VERY RUDELY and unprofessionally by the owner. The only reason he got mad and rude was because i told him i just didnt want to pay what the tv costs to fix it. How is THAT for customer service? I recommend the guys in sulphur they are more professional and WILLING to help at all costs. I called them and had nothing but courtesy and help. No need for people who doesn't care about but their...

Up front honesty right from the start. That is rare now days. Had been debating on just getting a new one. This is an older flat screen. He could have fixed but but told me right up that cost wise it would be better to just get a new one. Thanks for the time...