Very rude. Asked the MANAGER to give me some general information about a couch because I havent seen it in person and he refused to tell me about unless I gave him more information. After I said I just need to know how it feels and if its comfortable and then he still refused to give information and I said id like to speak to someone else you're rude he said sorry and hung up. That is absolutely ridiculous. Ive never met a salesman who cant take a sku number and explain the product they are selling that is...
Read moreFor the first time, I went to Lake Charles furniture and actually received good customer service. The regular guy is always rude and seemingly impatient. It was because of him that we purchased a lesser quality item from Mitch The Man. This year he glared at us as we walked in but kept his distance without speaking so we were able to find what I was looking for. I understand the hostility but retirement is always an option--even...
Read moreThe family is very friendly! And their furniture is beautiful with excellent prices! I broke a side board on my bed, and i went up there to see where i could possibly get another one from, 'even though i didnt purchase my bed from him'. He asked me to bring the board in and fixed it for me absolutely FREE! i love the friendly environment. Wonderful people!! I will be definitely doing future business with...
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