CPR Cell Phone Repair — Local services in Lake Elsinore

I would like to express my sincere appreciation for the exceptional service I received at your Lake Elsinore location. My recent experience highlighted the professionalism and expertise of your team, specifically Andrew and Elsa.

I visited your store with an iPhone X requiring a screen replacement and new battery. Andrew's thorough diagnostic assessment identified a corroded cable, likely due to water damage, requiring replacement. The prompt ordering of the necessary part ensured a swift turnaround time, returning my phone to full functionality within days.

Prior to my visit, I was unaware of the battery replacement capabilities for iPhones, and pleasantly surprised by the affordability of the repairs. The overall cost was well within my budget, exceeding my expectations. The quality of service coupled with the reasonable pricing demonstrates a commitment to customer satisfaction.

The friendly and professional demeanor of Andrew and Elsa further enhanced my experience. Their genuine concern for resolving my phone's issues was greatly appreciated.

While I hope to avoid future repairs, should the need arise, I would not hesitate to return to CPR Cell Phone Repair in Lake Elsinore and wholeheartedly recommend your...

I had called Assurant to file a claim for a broken front screen replacement and they said this location was the closest to fix my phone so they recommended to call before going so I did , a guy answered the phone and told me to schedule an appointment through an email , they had 3 available slots and one was for 5PM but he told me they stop taking phones at 5 and he preferred I come in at 4:30 So I came in earlier , when I got there , he was inspecting the phone and then I was told that they weren’t able to fix it due to the buttons on the side not working and tried turning me away without fully inspecting it. A woman then came out and said they will do a diagnosis on it and they will let me know. I left for about 20 minutes and I went back and was told they can fix it and it’ll be 20 minutes. I was walking around the outlets for more than 40 minutes no one had contacted me so I called and then was told they can’t fix it. It felt like my time wasn’t respected and the situation could have been handled...

Terrible experience. I had my iPad serviced more than three times, but the screen kept having problems. Whatever screen they are using is cheap and flexible! I kept returning to the store within a day or a few days after each service. Every time, I faced a new issue: first, my home screen button came unglued; then, the screen sensor stopped working properly; and finally, I now have a white line running down my screen. The store did not offer me a refund; they claimed to negotiate with the owner, but the only option they gave me was to pay more money to replace the screen again and get a free overpriced screen protector, which I declined because I was fed up. I remained kind and patient after weeks of dealing with this store. They treated my iPad issues as if I was at fault once I experienced the last problem. I'm very disappointed—I've been using my iPad for schoolwork, and it's made my life difficult.

I've waited some time to post my review, but I know this store doesn't deserve to get away with...