Levi’s Outlet Store — Local services in Lake Elsinore

To preface the review, I have to say we went to the store on a regular Thursday around 1pm or so. That is to say, the store was pretty much empty besides the employees and maybe one or two other shoppers.

There were two employees, both of whom were helpful and friendly. I asked about their loosest cut jeans from one of them and he directed me to the right section. The second employee helped me get the right sizes, even offered to check their stock in the back if said sizes weren't on the shelves. The employee also explained the current promotions so I knew what was on sale and how much it would cost.

I don't like clothes shopping but this was a great experience. The store was tidy, well-lit and organized to the nines! Customer service was excellent. I highly...

They do not observe their 2 year warranty that is listed on corporate’s website and did not even offer an sort of help, the cashier who we went up to that later claimed to be the manager after not wanting to deal with our complaint, although I doubt he was, probably just a shift manager, was rude and condescending about the policy shoving a QR code to scan about the policy which just confirmed what we already knew. Don’t come here expecting them to honor their policies. Levi’s needs to have better communication with their corporate policies and stores, the utter disrespect means I will not be returning...

This Levi's store is in a great location. Luckily the staff is very knowledgeable and helpful because it's the only Levi's anywhere close! I had to go here for a couple of exchanges of online orders I made but ordered the wrong size. I underestimated my waist. Anyway, they were able to order one pair for me online to have delivered to the house since they didn't carry it in-store, and I was able just to exchange one other pair there in the store. Very painless! There is plenty of parking, the fitting rooms (as well as the store) are clean, and there are other stores nearby if you need to...