Richard J. Daley College — Local services in Lake Township

I'm going to be very blunt here, right off the bat I am not a fan of this school. I registered for fall classes because I qualified for a scholarship in a manufacturing degree. I have not been able to get a hold of anyone in the last 4 days in regards to my college transcripts to see if I do not have to take the placement tests. My student orientation was coming up this following Thursday and I have to reschedule it because I can't get ahold of anyone and the only time they offer placement testing is during my work hours and they are not flexible or willing to accommodate to this. I cannot get ahold of anyone to see if I can skip this process to avoid this hassle. I have talked with people on the phone very rarely and when I do talk with people on the phone I always get some sort of attitude or I get redirected to somewhere else. Quite frankly I feel bad for anyone that goes to the school it has to pay for it. I would be extremely mad if I had to pay $25,000 over the course of two years getting an associates degree for the kind of service I have been receiving. If I wasn't getting this scholarship for free I would have asked for a withdrawal at this point. This kind of service is unacceptable.

This isn't factoring in that I had to tell the recruiter that was walking me through their manufacturing program that I wasn't there for welding courses but for CNC courses multiple times. I had to repeat things to the recruiter several times because he wasn't paying attention to what I was saying to him. A recruiter it's supposed to sell the school on to me, like I said if I wasn't getting these courses for free he would have turned me away instead of sold me on to it. His in inattention and the fact that I had to repeat to him several times what course I was going to take put a sour taste in my mouth. I've gone to multiple community colleges for classes and this is by far the most expensive and the most unorganized one I...

Came in here on June 20th 2018 to use the computer for college work and sign up for next semester information. And I brought my brother in law who is only 8 years old. I knew I wasn't going to be there long but right away the staff gave a look like they've never seen a kid before. Like really? It could make the kid uncomfortable and so was I , I let it slide and then one of them tells us no food allowed and I was like "we don't have food" idk what made her say that because in reality we had no food. And then one of them is like he can't use the computer like one he's done going to cps schools as of June 19th and the second he's 8 years old like really? But I told her he has his tablet with headphones and he'll be fine and then in 5 minutes another staff comes and is like "oh I'm just checking that he's not using the computer that's all" from there I had it and decided to leave. I came here for a simple thing and knew what I was doing but even so the staff were the ones who ruined my time to do what I had to do. People eat under their noses all the times and the computer tables are proof of it. People talk and they don't say anything. won't come here ever again...

If there was a zero star option I would have chosen that. The application process was the worst I've ever encountered in all my years of helping students to enroll in college. The enrollment process at a school in another country was actually easier than dealing with the woefully misinformed, ignorant, rude and unprofessional staff at Daley. I wouldn't recommend this school to anyone because of the unorganized application process. One staff member actually never heard of the satellite school - West Side Technical Institute. One staff member sent us to the wrong location. We sent emails of inquiry with no response, spent hours on hold, were disconnected several times and given incorrect information. It took months to obtain any useful information from the angry and tired staff. The registration day was a day of chaos and surly staff members. Such a shame because the...