EōS Fitness — Local services in Land O' Lakes

The marketing here is so relentless. I have came here a handful of times with my boyfriend as a guest. In the past they have called me so many times trying to get me to sign up and i always would say “no i have a membership some where else sorry” and would not stop until i finally asked them to simply stop calling me. This past Friday however, I went in as a VIP (guest) with my boyfriend and the guy at the desk said I had to get a fob so it’s easier for me to check in. no problem. But then this woman took me back and said she could handle it, instead she had me use my 7 day trial, under the guise that she was doing me a “favor” being weirdly tongue and cheek about it with no real benefit to me. I assume that she has some personal incentive by putting me on a trial, and tried to make it out that she was helping me out. It was really weird and i ultimately never got the fob, and will get my 7 day trial used up for no reason when i don’t even live close enough to an EOS to actually give it a trial. I didn’t ask for the trial i just wanted to get the fob like the guy said i had to get. Ultimately the gym is okay and under normal circumstances i would love to be a member at EOS once i move some where closer to one, but the bombardment in calls and the how sleezy some of staff feels just makes me not want to...

I’ve never had the best experiences with EOS, but I decided to give this location a try since other gyms nearby are always too crowded. The facility itself looked clean and not overly busy, which was promising. Unfortunately, I wasn’t even able to get past the front desk to use my membership because I was told my 14-year-old son is considered an insurance liability. He has worked out at other gyms without any issues, especially when accompanied by a parent, so this came as a surprise. Why does EOS website say 13-14 years can workout with a parent? To make matters worse, the front desk staff (particularly the blonde employee I spoke with) showed very poor customer service. After just one day of membership, I cancelled and will be taking my business elsewhere. Sadly, EOS continues to be a...

I went in for a tour today, my first time in an EōS gym. I asked for a tour and a couple of questions which the young girl in the front didn’t have the answers, so she asks me to sign in and show my ID so someone can give me a tour to help. The woman she asked looks at me and tells her no she has to go do something and walks away. So I’m asked to wait for another lady to come in from outside to which she complains that she’s not on -the clock I’m assuming- (probably not knowing I can hear her). Then apologizes for the poor customer service and looks behind her at 2 other people that could help me. I asked if they had any amenities that I was interested to which they said no and I just went to the Oak Grove location. Trent the operations manager called and offered to resolve...