First time coat buyer with remorse that Joseph is unwilling to ensure customer satisfaction with an item after they leave the store. Knowing this was my first coat and that I wanted to take it home and try it with other pants/shirts I already have, he didn’t caution me that once the coat left the store there would be nothing I could do to exchange it later. Lesson learned. A caution to other first timers. We had a very pleasant experience in store which is why I’m giving 2 stars instead of 1.
Update- Hi Joseph, based on your reply you must have me mixed up with another customer. I purchased a navy blue blazer for full price of $421 after tax. It would have been great of you to offer a discount which you apparently did for another customer, but when I asked about one on the jacket you said no. You met my family in store and as referenced in my review had a very pleasant experience in store. This issue I had retrospectively is that you didn’t inform me of your no return policy knowing it was my first time purchasing a jacket. I’m sorry for what sounds like a terrible experience you had with...
Read moreYesterday, my husband and I had a fabulous experience with Mr. Joseph Laughter @ Laughter Clothier. We had gone there to discuss buying a suit for our daughter's upcoming wedding. He was extremely helpful in finding the right color and fit!! Mr. Laughter also helped us with finding the correct outfit for the rehearsal dinner. We had a wonderful buying experience. I can't stress enough how thorough Mr. Laughter was with his attention to detail and fit. He sells quality clothing and has knowledge of how the clothes fit and their sizing. This is by far a fabulous haberdashery jewel...
Read moreJoseph Laughter Clothier is a great exemplar of that breed of Southern menswear shops. Whenever I go, I feel attended to and listened to, while also getting expert assistance in choosing extremely high quality and interesting clothes. Mr. Laughter works with you individually, and his selection is well curated, displayed nicely. He knows what you might want to try on, and can steer you towards what you need. It's always a treat to shop there. A fine...
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