Kimbrell's Furniture — Local services in Laurinburg

Service was good until the delivery date, I was told it would be the Friday of same week. On that date, I was told Monday would be the new delivery date to truck already came in from Charlotte, and left for Florence. When I persisted, the Manager Joyce didn't offer a solution rectify my issue. My advice is make sure they have your item in the store before agreeing to delivery. Someone dropped the ball. Luckily I did get the chair delivered on Friday as originally agreed on. After I protested the Monday delivery date.

And when make a big purchase, isn't customarily the customer get paper work on your item, of what you...

Joyce, Pamela and all the staff, especially the manager at the Laurinburg store are stellar professionals, they are always smiling and always ready to assist the customers, every time I have a need and a budget, they work it out no problem, paying my bill is always quick as you walk towards them they are pulling up my account, how cool is that, I have a really busy life and I know I will be in and out super quick, the delivery guys are outstanding and don’t leave until you are satisfied, answering all questions or concerns, yes I recommend Kimbrell’s to everyone I know. I love Kimbrell’s because I am a part of this...

Best experience of anyone could ask and hope for. Especially with making such a big purchase that will hopefully be in your home for years... I could not ask for a better place to shop at. Everyone was very kind and welcoming and very professional. We were not pressured into buying anything and given time to discuss our options and privacy. All of these things really matter when making a purchase as such. So I appreciate all the staff for being amazing today. And we will be back for our...