Aaron's Rent To Own — Local services in Lawrence

The place sells junk knock off furniture . I bought a bed from them on Friday the 15th of Feburary and it's now 7:55 am on Saturday the 16th of February. At 6 am at 6am I learned on my side of the bed leaning over to wake my fiancee and the bed frame broke in two. Landing on my ankle and throwing out my back. The bed rails have half inch screws in it in which the slats attach to. The screw were only screwed in one eighth of an inch. Now I need to go to the ER cause my ankle is the size of a load of bread and I've also blow out my back from the bed collapsing on me. I will be having them come to pick this garbage up that's made in Vietnam. I'm am so angry and in excruciating pain. I hope they have insurance so I can go get xrays done. I will never do business with this place again. Oh and one more thing when they delivered my supposedly new furniture my girlfriend took over 15 pictures of scratches and dings and dents of this supposed high quality furniture. The place is a scam with fast talkers who suck you into buying inferior furniture. I strongly recommend you go else where. The salesmen and employees were very nice but I believe that's their job to be that way. I surely hope that they make this right and pay my hospital Bill's because I can't. Now I have to wait till they open so I can call and find out if they can pay for my trip to the ER. This has been a nightmare dealing with these people. Excuses and fast talk is what you will get if u are foolish enough to shop there. Have a nice day....

This place is very bad. Joe Dejesus doesn't not know how to speak to people at all. He is very disrespectful. He called my mother Inlaw yelling and screaming we did not return a washer and dryer when I have the proof we did he figures out he was wrong and didn't even call to apologize. I do not in any way recommend renting from here. If you don't have a choice go to a different one because Joe doesn't know how to run a business. I hope his corporate offices see this review and he gets reprimanded for it. Horrible...

Honestly should learn some common courtesy and customer service. Yelling at your customers telling them if they can’t pay for their stuff why buy it just because they are a week late on a payment because their check schedule got changed. Then the calling hours if you guys don’t open till 11 am why on earth are you calling someone’s phone at 730 8 in the morning and then calling someone at 830 9 pm . It’s common curiosity not everyone is up that early and you guys are even open at this time so why on earth are you...