Renewable Technology Resources — Local services in Lawrence

We have purchased dozens of computers from many many places for family members over the years and this is by far the best experience we have ever had. I have never trusted a business more. For example, one of the computers I purchased was an expensive specialty-built machine (which I expected to cost lots more) so I wanted to prepay, but they would not let me. Every person in this company is cheerful and happy to help with even the most ridiculous of questions. (I think if I had arrived with a flat tire, they might have changed it.) I had many many questions about using my new computer (I am old and not terribly tech-savvy), and any other company might have referred me to the manual, but they were extremely patient with me although I am sure I was annoying. But what my husband appreciated was the boodle of money we saved. He was prepared to spend a small fortune to have the laptop he killed repaired, but RTR found a far cheaper way to keep him computing. On another occasion, I was going to buy a whole brand new computer from them since I had broken mine, but instead they diagnosed it as a broken $20.00 power cord. All the computers we have purchased have been way below listed price. My only complaint with the company is that I couldn't convince one of their engineers to move in with us and answer our computer questions on a daily basis as they arose. I cannot say enough good things about Renewable Technology Resources. Thank you so...

Truly 5 Stars as stated.

I contacted Allen on facebook about adding more memory and restoring my Lenovo T410 to OS Windows 10, which I have purchased the laptop from RTR a few years ago. He told me to bring it to the shop that he'll have it taken care of it . And that they did, upon arriving I met with Jimmy, who is one of the techs there, and he told me that it'll take a day to complete and I was fine with it. 3 hours later I get a phone call from Jimmy that it was all set and it indeed was.

After i got home, I tried restoring my backup from my previous version of OS Windows 7 to Windows 10 from my external HD and inherited bunch of problems. I imaged the backup which caused me to do double the work of importing my music into Itunes, as well as the imagine also came with Malware which caused my PC to freeze up while on Serato.

Thankfully Jimmy was patient enough to run me through the fixes over the phone and I was up and running again.

I appreciate all his hard work and dedication and I'm sure if I ran into anyone else besides Jimmy I would have gotten the same type service.

Note: I'm not too computer savvy but managed to get through with his assistance.

Thank you all at...

I asked Santa to hit up RTR for my 9 yo son. We wanted to be able to participate in some of the Cambridge Coder Dojo classes and we didn't have a laptop. The instructor recommended RTR. I talked to Al on the phone about my son's interests; he makes dinosaur videos, and needed to be able to edit and publish them, and he also likes minecraft and online coding classes. We have a desktop mac at home but I didn't want to get a mac laptop and worry about damaging something so expensive. So we decided to go with a pc. I didn't know anything about pc's, which makes me a vulnerable customer! I didn't want to walk into a Best Buy or anything like that, because I essentially have a "clueless" button on my forehead. Al talked about what they had that would best serve our needs in a range of prices. I ended up with what I think was a good investment that will last a while, at about what I wanted to spend. I still didn't know what to make of it, except that my son was happy. But it did feel good when his cousins were telling each other, "He has an i7! Mine's only an i3!". I have since referred others to this place and would definitely return for future...