Store clerk wouldn't take money first off. Called customer service while in store to fix problem they took my phone behind their deal then in the back then proceeded to yell at me and customer service on my phone AFTER THEY TOOK THEIR MASK OFF!!!! BREATHED AND YELLED ALL OVER MY PHONE THEN GAVE IT BACK!!! Not meeting covid regulations on top of them yelling at me and costumer service and then kicking me out! Used to be my favorite store now ill go to a different...
Read moreBought a IPhone 6s on 7/23/19 and the phone just upped and quit working 3 days later. I come to bring it back when I was told to return it when the owner Ester was there on 7/30/19! Mind you there is a 7 day return policy! Which I was in time for and she refused to return it. Don’t purchase a phone from here go to another cricket wireless! The owner Ester is a damn crook screwed me out of $250! Also called me a liar and being told to return it on...
Read moreI have visited this store on multiple occasions. The experience was "OK" and I got what I wanted and left. Today, I visited the store and met Esther. WOW! She is one of the best customer service reps I have ever been associated with. In a world where "customer service" has gone to hell, she gives me hope. I'm not sure how much Cricket is paying her, but I know it's not enough. They should pray that they are able to keep her. ...
Read more