T-Mobile Authorized Retailer — Local services in Lemont Township

I got a Brand New Samsung Ultra 22 from T-Mobile Customer Service and didn't know once I received it thru the mail I didn't know how to transfer info. I was told by CS what to do, CS-Alex says its easy to transfer info, follow the directions, NOPE! I'm Old and probably my last phone(Samsung 8, 2017). My son says take it into a T-mobile store and they will do it for free(FreeisMe). I did and met my New T-Mobile store. I was helped by Stefanos and Malek("Alabama"), Stefanos spent a whole hour+ with me transferring and explaining use of phone (Quality Salesperson and a Nice guy). I got the phone transferred and bought a Harecore cover ( Construction guy approved), thats good enough reason for me to buy. Thanks Guys for your patience...

2/19/25 The last I phone I purchased was the Apple Store. They were good. But Jacob was very professional. Helped us out in a quick orderly fashion. Did not have to wait in those long lines at Apple. Thanks Jacob.

4 years ago. I walked in, it was later in the day and the store was busy. Random customers that have no clue how to set up their phones or switch phones with new numbers, all kinds of stuff. The 2 sales associates Ashley and Paulina were knocking out all these people’s purchases and problems with their phones. Even the general manager got off the couch to help out on his day off and came in to help with the store. They set up My new iPhone and even stayed later to finish with the set up. Thank you ladies, I appreciated...

I needed to get a new phone . I was able to get an upgrade. Islam Elgar was extremely patient and helpful. I also noticed he was really patient with the person before me. He made this very easy. It took about 1 hr for my data to transfer. He recommended me doing some errands and it would be done in about an hour. I did and it was all set. Highly recommend him and this location. I went to Lockport and the employees didn’t show up at that location so I went to Lemont. Both employees were great at Lemont. ...