Target — Local services in Lemont Township

Purchased 1 Christmas tree on a Friday and left the store. Less than 2 hours later, I realized after looking at my receipt I was double charged. Drove back to the store to get a refund. Apparently there is only 1 ... ONE... O-N-E ... person who can review camera footage to confirm that I only purchased 1 tree and not 2, and he left for the day, so the manager Bree took my name and number and said to expect a call over the weekend once footage was reviewed, and if it was found that I was double charged, they would refund my credit card without me having to physically go back to the store. Monday came with no phone call, so I had to call them and it was confirmed that I was double charged. Then I was told that I had to physically go back to the store to get my refund. Not only did I have to wait 4 days to get the money they stole, but I had to make 2 trips to the store wasting my time, my gas and my lunch break to get the refund. I did not even get an apology. It was almost as if I inconvenienced THEM due to the double charge. This is NOT how a corporation should operate. Absolutely ridiculous and...

Edited: Husband bought a cheapie phone there for around 100 bucks. The screen had a slight damage that got worse about a day or two after coming out of the package. The store gives you 10 days to return it. It was activated in this store. I brought it back for a return/exchange and the manager Jonathan said because they are on a new system they cannot take it back! He send me away. I called the targets customer service number and they just had me walk walk into my closest Target (who also happened to have the same new system) and they returned it no problem in less than 5m minutes. Again. My opinion of Lemont Target is that they have the worst service out of ANY local target stores.

Manager is rude and doesn't answer questions or help, just walks off in the middle of the transaction without explanation or answers. I think they just care about getting rid of customers instead of a positive experience that would entice the customer to...

I'm a loyal Target customer. But last night was unacceptable. My fiance and I walked in at 8:30 PM and got scolded by a Target employee for bringing in a coffee. This lady was extremely rude and had an attitude that made me feel embarrassed and uncomfortable.

"Sir, you can't bring that in here. You're gonna have to leave and come back. You know, because of CO-VID."

She said this outloud so the people around us heard her clearly. We wore our masks walking in and taking a sip would only last a second or two tops. Plus, we're vaccinated. My fiance and I were so upset that we just left. It wasn't worth coming back.

What gets me is that people buy Starbucks from within Target and that's okay?? What is the difference between in-store Target Starbucks and brought-in coffee? There is none.

I wish I knew the name of that rude lady. She really needs a good talking. It ruined our night because of...