Walked up to service desk to ask about my online order. One associate behind the counter. She didn’t greet me, didn’t ask if I needed help. She did ask another associate where she was going. That associate said home and leaves. She still ignores me. Tells another associate that just walked in the store that she would take her bags to the back if she would come behind the counter all while still ignoring me. You can’t just hire anybody. I’ve never had someone work so hard not to be helpful! Oh and since the owner decided to skip over an apology for the people they chose to hire, here’s more. My online order should have been ready for pickup that day as it was listed in store. Got an order cancellation days later saying they were not in stock in that store and that I would be refunded. Horrible service all the way around. Thanks for no help.
EDIT:!! The lady and guy on the Saturday 10:00 shift were VERY helpful and turned this one star review to a four!! Four stars still because no reply from the Hibbett’s owner but they reply to everyone...
Read moreCame in for some soccer cleats for my kid...Confession: I know Jack about soccer. The young lady that helped us (my daughter thinks her name was emma) was SO HELPFUL. She brought us SEVERAL pairs of shoes and diligently checked each one til we found the perfect fit for her. Made sure shin guards and socks were right. Kept us from buying the wrong size soccer ball. She was a HUGE HELP to me. Thank...
Read moreDo not recommend shopping or going to this location. Staff is rude to customers. It is one girl there with curly hair who’s always in a bad mood. They hired a new person and she tried her best all while the mean lady was on her phone not trying to do her job . I had an online order for two pairs of shoes and they seem not to have anything that you...
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