I have been to this establishment less than a handful of times and every single time I've walked out completely disappointed. The couple who is usually there--I am assuming they own it--DO NOT leave you alone and can be quite rude at times. They follow you everywhere and don't listen when you say you are simply "just looking" and will ask for help if and when needed. There is no organization and it's hard to make your way through the sales floor which looks more like an overpacked storage unit. During the summer you can't breathe as there is no air conditioning and in the winter I reccomend gloves, a heavy coat and perhaps a scarf due to to no heat. The last and final time I went hoping for some redemption with the management, not a single greeting was made as no one was within earshot. I stood in the 1st floor warehouse for at least 15 minutes before finally walking out and not a single person had come to where I was. Needless to say, I will never go back to Miller's and would suggest buying online or elsewhere before ever recommending...
Read moreBUYER BEWARE Bought a power sofa and chair from Miller’s Furniture-Carpet Outlet on E. Walnut St. Worst experience I’ve Had buying furniture since I’ve been Buying furniture and I’ve bought from Miller’s more than a half dozen Times. Movers brought furniture to my house and set it where it is now. Didn’t notice it right away but about five days later I notice a nail or something sticking out of the arm. Called Miller’s and they came right away and pounded the staples back In. I said I wasn’t happy and they said I couldn’t return it. Staples worked out the same day. By the way the staples were bent which tells me it was pounded in before it was delivered to my house. They came again and this time stitched material with fishing line. Wasn’t satisfied then and am not satisfied now. Got the Attorney General involved to help settle the issue but they couldn’t resolve it. They told me to take it to court, so, that is where I’m at. Beware where you buy your furniture or carpet unless you want to go through the hassle I’m going thru....
Read moreThe owners are very unprofessional and mean at times. They will not leave you alone and will not allow you to take pictures! The furniture sits in a warehouse that has no climate control which makes the shopping experience less than enjoyable and some of the furniture in the warehouse had a musty smell which is probably due to mimimal air ventilation. Everything is cluttered and not organized at all which makes moving around difficult. You have to walk sideways at times just to get through areas of the warehouse. It kinda reminded me of the...
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