I bought a chain necklace years ago at JCPenney. I got the lifetime warranty. The clasp would open while I was wearing it and I almost lost the charms on it a few times. Took it back to JCPenney to have the clasp replaced or fixed. They called it would cost $82 to put a lobster claw on it. I said no. Then they called and said it couldn't be fixed. My boyfriend took it to Roger's. They put a 14 carat lobster claw clasp on it for $15 and did it while he waited. He said the husband and wife were both very friendly and helpful. I wholeheartedly...
Read moreCan't say enough about the good old fashioned customer service. I've had work done on several watches here. Every time the quality is top notch and the attention to detail and pride in the work being done is unparalleled. This man took the time to learn my name on my first visit, and is so genuinely appreciative of everyone...
Read moreI would go to Rogers before anywhere else. He cares about his customers and what they are looking for. He pays attention to every little detail and takes his time to give you exactly what your looking for and he takes pride in everything he does. Tnank you for your hard work and...
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