Shattuck Ace Hardware — Local services in Lexington

I called to ask if Ace offered tool sharpening services. Joe answered and was snotty and dismissive. Sorry for being a female asking how much to sharpen an axe.

He was flustered and snarky and said there was a range of prices for axe sharpening and acted as if I was an imbicile for asking such an absurd question. I then called Bedford. Nice guy, good mood, $4 and said an axe is an axe. I didn't bother telling him of my experience at Lexington.

Buh-bye Shattuck - keep hiring jacknuts like Joe who don't think women should be allowed to ask questions and you might see a 50%...

Shattuck Ace Hardware in Lexington, Massachusetts is a wonderful old fashion hardware store where “good service” still matters. Anytime I go into this store I am greater warmly and professionally. The staff is so friendly and helps me find even the simplest smallest items I need. Their key making service is the best one around and I would not go anywhere else. Thank you Shattuck Ace for keeping corner hardware store alive and thriving. All the...

“I seriously appreciate Mark at Shattuck Ace Hardware. He is friendly, knowledge and always goes out of his way to make sure I get what I need when I need it; or as best he can. He has moved mountains for me. The staff is friendly and they seem happy to work there - I never feel like I am a burden or annoying them. They also offer unique services like free assembly of snowblowers. With the loyalty program I often get things for less than...