Walgreens — Local services in Lincoln

I had to get a Covid test due to my work requirements. I had to get the test or I couldn't go to work. I set up my test through their website. They said I had to use the drive-thru however, my truck was with a friend. I called the store, as I was instructed via the email you are sent after setting up your appointment. The email states you are to call the store if you do not have a vehicle for further arrangements. At first they said to cancel my appointment which of course can't do need money to survive. I therefore told them no and I explained to them what was in their own email. I was told I'd have to walk through the drive-thru. I walked to the drive-thru and was ignored while I awkwardly stood there beckoning for their attention. I tried to use the call button and simply verbally asking for assistance to no avail. I then walked into the store to meet the person I had talked to on the phone. I wrapped my face of course. She then told me I had to go back outside and they would respond. I stood there feeling degraded between multiple vehicles enjoying the fresh carbon dioxide :). After a good while, I finally got my test and swabbed my nose. I felt like a freaking animal it was humiliating. At least the window woman used manners. I don't know why they think people without cars don't get sick but this is idiotic. This does not make sense, humans are smarter than this... what the actual hell! Did everything I could to be polite and nice despite the situation, but I did let them know it was degrading hoping that they would fix it. Excuse the poor grammar, was grumpy while...

So, I go to the walgreens. I received my items. All in one bag, they usually tell me what their dispensing, also ask me if I have any questions. This day they didn't do either. I get home, discover I have a wrong item. The pharmacist becomes unprofessional, citing I should have checked her clerks work, he bagged all items and charged my card before I could check anything. She states if he hands it out it's unable to be returned. I am not the Dr. Prescribing and I am not the clerk packing the stuff. She was smart and threw some quick quips my way because I didn't go to school like she did, thinking I was smart enough to comprehend her scarcasm. In the end she returned the item but had plenty of smarta*s remarks to make in front of subordinate employees. Kudos to you, pharmaceutical school taught you to blame the customer and have them do your work checking stuff that your clerk bagged. She said I should be proactive and check stuff her guy stapled shut. How about this; repeat to me what your dispensing before you seal it in a bag and charge me? Could have been an easy return but she had a lot of blame, good thing I have broad shoulders. Unprofessional, unhappy terrible...

The pharmacist i spoke to Andrew wasnt given a last name, to resolve medication issues was rude and very inconsiderate, I always have issues with errors and availablity of my daily meds they've had on file for years.. I've always had high respect for walgreens they just dont have the quality and patience anymore. Some people can't handle the job shouldn't preform such important life effecting tasks. Everyone there is always in hurry to push you out the door and short with answers and time management. I'll be switching to a cheaper pharmacy for the same prescriptions. 200% difference in price for meds not covered by my insurance is a bit severe. When I can go to a grocery store pharmacy 30min drive for same meds a 10th of the price do your homework not all pharmacy...