Outstanding service! Reds Gas and Diesel is one of the most upstanding businesses I’ve had the pleasure of dealing with. Mitchell saved me from some real trouble of being stranded with my Duramax truck and travel trailer. Hands down, he is the guy you want to call when you’re in a pickle. Please take my word for it!
I was passing through Iowa City visiting friends while changing duty stations for the Navy. Cross country military moves are already stressful enough, but add in some unexpected truck problems and that is the recipe for a real disaster and I was in a real pickle. The last thing I wanted to do was unhook my camper and have my Duramax 2500 towed 40 miles, or more, costing me loads of money. Mitchell was not only the only shop able to help me on a Sunday, but he also came direct to me…no tow needed. He very quickly diagnosed what the issue was (which was a bad EGR Valve) but was very methodical in ensuring that all possible issues were identified. After some thorough preliminary troubleshooting which did not fix the issue, he then quickly located a part, and had me up and running all in quick succession and saving me hundreds of dollars. He truly was a blessing to me and my family stuck in an unfamiliar area and needing some big help. His work was beyond reasonably priced and no hassle involved. If only every mechanic was this easy to deal with and as respectful and upstanding as Mitchell is. He even called me the following day to make sure I had made it safely to my destination. It’s rare to get such amazing service. Don’t look anywhere else for help. Thanks again Mitchell! Keep doing a rock solid...
Read moreOutstanding Service from Red Gas and Diesel!
I can't say enough good things about Red Gas and Diesel, especially about the incredible job Mitchell did for us. After being let down and turned away by one of those so-called "big name" truck repair services, we were frustrated and nearly out of options. That's when we found Red Gas and Diesel and it made all the difference.
From the moment Mitchell stepped in, he was professional, knowledgeable, and above all, committed. He didn’t just do his job he went above and beyond the call of duty to make sure our driver's trip could still happen. Where others said "no," Mitchell rolled up his sleeves and got it done.
He took the time to explain everything clearly, worked efficiently under pressure, and showed a level of care and dedication that you just don’t find everywhere. Thanks to him, our truck was back on the road in no time..
If you're looking for honest, reliable, and truly excellent truck repair service, don’t waste your time with the big namesgo to Red Gas and Diesel and ask for Mitchell. You...
Read moreGreat communication until there wasn't any. Three times I got apologies for not showing up for mobile service and even was told by the owner he would come out to service and still another no-show, no message, no anything.
Edit since I can't respond to the owners comment.
Yes, negative review. You said multiple times that you would come out. And each time there was no response. It was always me reaching back out to see what was going on.
Edit because I can't respond directly to the owners reply: To say contact to discuss further is ridiculous. I have contacted Multiple times. Always with a promise of service only to not show and not even a response as to why the no-show. Yes, one time you showed up. And 5 times you didn't. When the owner says they will show up personally and then doesn't again with no message or calls as to why...or even follow up, until this review, shows the it all. Disappointing. Wish you could have actually showed as quickly as you responded to this review or any of...
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