I cannot believe that a manager has the audacity to talk to customers in the manner that this manager talked to me today. Went in to buy a few items namely strawberries to make a strawberry shortcake and there they were front and center as soon as you walked in, "Great", I thought. Well as I looked through the selection of literally all four or five packages, only two were decent. Grabbed those two and proceeded to shop for the rest of my items.
Upon checking out, the prices of the two were different. When I brought it up to the cashier she pointed out that one was organic. I wasn't aware of that when I picked them up as they were with all the others, and expressed how all the others were going bad and these were the only decent ones left. I asked if she could honor the price/price match with the less expensive package since they were placed with the rest and the rest were going bad. She said no, she can't. So I then asked if I could speak to a manager so they could resolve.
This is where I would at least expect some professionalism from someone in "upper management". This young girl apparently doesn't know proper managerial skills because her attitude when she sassed me was completely out of line, when all I was trying to do was point out the above, and as a manager her job is to at the minimum; convey information without an attitude nor as a person in simply speaking to someone who's older than her. She was talking so "passionately" that she actually got loud with me as other customers started giving us stares. She then continued to try and get her point across that she couldn't give me that price just because they were in that section that she actually walked across the way to where some grapes were, picked them up and dropped them where the strawberries were and mocked me by saying "It's like saying well I want these grapes for this price because they were accidentally left here."
No young lady, we're talking strawberries not apples and oranges or grapes for that matter. I plan on printing this out and mailing in to headquarters. And will also follow up with her manager. Just appalled. Zero interpersonal skills. If Allison's manager sees this, I would definitely hope that you review these guidelines with her and reference the videotape to see the grape incident that was completely...
Read moreAldi is a budget-friendly supermarket that offers a limited but high-quality selection of products at low prices. The store I visited had ample parking, making it easy to shop for groceries.
The first thing that caught my attention at Aldi was the store's simple and minimalist design. The shelves were well-stocked with essential items, and I was able to find everything I needed without any difficulty. The layout of the store was logical and made it easy to navigate, even for first-time visitors.
Another thing to note is that while Aldi offers a wide variety of products, you may not find your favorite brands. Instead, Aldi offers their own in-house brands, which are often of comparable or better quality than their brand name counterparts, but at a lower cost. This may take some getting used to for shoppers who are accustomed to specific brands, but it's worth trying Aldi's in-house brands as they are often just as good, if not better than the brand name products. Additionally, Aldi frequently introduces new products, which can be exciting for shoppers who enjoy trying new things.
Overall, I had a positive shopping experience at Aldi. The low prices and quality products make it an excellent choice for budget-conscious shoppers, and the store's easy-to-navigate layout and ample parking make shopping a breeze. I would highly recommend Aldi to anyone looking for an affordable supermarket that offers great...
Read moreI’ve been a loyal Aldi customer for years, regularly shopping at the store twice a week to purchase fresh produce and other supplies for my restaurants. However, my experience today was nothing short of disappointing. I was with my partner, making two separate transactions for our two restaurants, but to make things easier, we kept all the items on the same cart.
An associate named Stuart rudely asked if it was all going on one cart. I politely responded, “Yes, it is.” What followed was completely unprofessional. Stuart abruptly moved the other cart aside and yanked the cart I was holding out of my hand, slamming it against the register. I understand he’s an older gentleman, but if he can’t handle customer service without being rude or aggressive, he shouldn't be working at the front dealing with customers.
This behavior was unacceptable, and it completely ruined my shopping experience. I can’t justify spending my hard-earned business money at a store where customers are treated so poorly. Unfortunately, after today, I will no longer be shopping at this...
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