Woodhouse Spa - Littleton — Local services in Littleton

Very disappointed in this experience for a couple massage for my wife's birthday. After the excellent (albeit expensive) experiences at the South Glenn location, we decided to try the Littleton location. Unfortunately the experience was night and day. It starts when you walk in the door - to no warm greeting (this review is a direct comparison to the South Glenn location). The lady that greeted us didn't see positive or overly enthused about her job. Offering a glass of champagne or wine though was a very nice touch (South Glenn doesn't do that). We were then offered to change into a robe and slippers - or not. That seemed very odd for a massage, especially in a what's supposed to be a classy place. After opting for the robes, we were shown where the waiting room was. This room is like a green room with many windows facing outside. Unfortunately there's no real view (it's a business park) and the windows were filthy. The ceiling was marked up and cracked, one of the beverage tables was completely stained with spills, and the area very uninviting. South Glenn's experience is in a room with dimmed lighting, amazing ambience, and serene music. You could put your feet up on one chair - that was already taken - and the rest were regular chairs. Most at South Glenn had ottoman's to put your feet up. There was no clear place to see where just water was available. We were told it was there but it was not easily discernable. And it looked like it was simply from an automatic machine. When our masseuses came to greet us, mine introduced himself and was very friendly. My wife's was very rough-around-the-edges and didn't look to be dressed properly - as if she was filling in at the last second for someone. I was told she wasn't very friendly either. It seemed as if she didn't really like her job... They started to lead us into different rooms, which I immediately questioned since I had booked a couples massage (same room). I was also contacted about 5 times leading up to the appointment to confirm we would be attending so I would assume they were very familiar with what I had purchased. My masseuse said he'd check and said it may be a while then because the couple's rooms were not ready. I said that's fine and that I can reschedule if need be. After checking, they came back and said they had a room almost ready and apologized for the mistake. The room was much less inviting than the South Glenn location. It was a very plain room with no music at all when we arrived. At the beginning of the massage, there was music put on and I was asked about the pressure I would like - my wife was not asked that at all. That should be the very first thing asked of a client before a massage. So I told my masseuse I wasn't a fan of deep tissue and pointed out one area on my heel that was sensitive and asked him not to touch that. I will say one thing here: if you have a "crique" in your wrists or arms or if you have hair on your arms, that's not very conducive to giving a massage. It was a bit unpleasant for sure. I absolutely do not intend to be crass here but I'm just stating a fact - and given we paid over $600 for this "experience', I was a bit irritated. I won't go into the rest of the massage other than to say it WAS a deep tissue massage and the order and flow of the massage seemed very odd. I'd never experience a massage like this. I found out from my wife that not only did she have a very similar experience, her masseuse actually didn't massage one of her legs! She apparently "missed a spot"! Given what we paid for this experience and what we had experienced before at the South Glenn location, this was extremely disappointing and almost - almost - comical. Good luck to those of you who will choose this location in the future. I hope it works out better for you...

This was the worst message I have ever had. I received a gift certificate for this place and had never been before. When I called to schedule a message I specifically asked if the message started from when I got there or from hands on. I explained that some places deduct time for changing out of your clothes and for the consultation time. I was told the message started when the technician had hands on. I got there on time and was led to the lockers. I couldn't read the locking directions for the lockers because they are posted up high on the door where you can't read them. I had to wait for someone to come and show me how to lock the locker door. Alejandra was my message technician and she proceeded with a consultation. I asked her if the message started when she had hands on or when I got there. She said it started when I got there and I wouldn't get the full 50 minutes. I agreed to add on a cbd oil because I had recently hurt my back. Alejandra said I could take the rest of the bottle home. I told her I liked light to medium pressure. She seemed to have only one pressure - medium to rough. I told her my feet were extremely sensitive - so much so that I had a hard time getting pedicures. She grabbed my feet so hard it hurt. Alejandra was curt, cold and borderline rude. I did not intend to tip but instead of discretely being given a choice for tip at checkout I was asked out loud in front of everyone what percentage I wanted want to leave. Rather than making a scene I gave 10 percent which I now regret. I was charged $25 for the cbd oil and the "remaining bottle" I got to keep was one of those tiny plastic sample cups you get at Sephora. I had a question after I got my receipt so I waited for the checkout girl to finish with another customer but she just ignored me and left the desk. Another girl asked me if I had a question. So for a 40 minute message the cost was $192.50. I will never go to this place again and won't recommend...

I'll start off by noting I am 20 weeks pregnant. I went in to make my appointment in person for this reason, to make sure that I had everything set up correctly. After speaking to the front desk, they scheduled me and my husband for an 80 minute deep tissue couples massage. When I filled out the paperwork at check-in, I also wrote in that I was pregnant. When I was walked back to the changing room I mentioned again, just to be safe, that I was pregnant. Our massage was scheduled at 1230. I am not certain what time we were brought back, but the last time I looked at a clock it was 1238, and our names were called some time (about 10 minutes is my guess) after that. When introduced to the woman doing my massage, she had a deer in headlights look when I mentioned, for at least the fourth time, that I was pregnant. She admitted she had no idea. When we were left to change, we were left for an extended period of time (my guess is another ten minutes, but there are no clocks!). She returned after speaking with her manager and had new positioning pillows and switched me to a maternity massage. Despite all of the delays getting us started, our massage still ended promptly when it was scheduled to end. We were not even in the room for 80 minutes, and that doesn't count the amount of time we were left sitting in there while they figured out their miscommunication. When she said we were done, I honestly thought maybe they had had another miscommunication and thought we had scheduled a 50 minute massage. I guess the pleasure of lying on the heated table waiting for them still counts towards your paid massage time. This was a Christmas gift I have been holding onto and looking forward to for over 9 months. Unfortunately, my experience fell short of my high...