Rainbow System Sales and Service — Local services in Locust Grove

well lll start by saying the vacuum is great... the dealers and sellers and customer service not so much... we did the home demonstration, my wife and i, we went in knowing we would not buy it but two hours into the 45 min demonstration, i just wanted it to end and promised my wife i wouldnt be rude so i agreed to buy it. so the next day i almost burned down the house cooking popcorn , anyway the house smelt like burnt popcorn so we decided to use the rainbow air freshner to put it to the real test (that was the main reason i would have maybe even considered the ridiculously priced 3200$ vacuum). long story short, after 48 hours of testing the true power of the air freshner that is supposed to clean the air of a 1500 square foot house in 24 hours didnt work. my wife ended up washing everything the old fashioned way and put 3 1$ boxes of baking soda out and with in 2 hours the smell was gone. so this is the fourth day of regretting this decision to purchase the rainbow. we decide to send it back and try to get out of contract, the sales person tolde us goodluck with that, like we were pretty much stuck, so we call dealer, the dealer gives us another name so we call him. he tries to convince my wife to buy it but he will let her out of the contract but it costs 300 bucks or we can keep it and he will pay 5 payment of 100 dollars . so we pay 2700 for a vacuum that doesnt do what a 1$ box of baking soda does or we pay 300 for nothing... choice is easy , we are going cut our losses before we give RAINBOW ANOTHER PENNY. BUYER BEWARE dont buy the rainbow go buy a dyson for 10% of the price of this scam of a vacuum cleaner. thats my story , hope you heed my warning. UPDATE on 4/19/2021 thats funny because they told me to return it to cambellsville at this address but anyway just glad rainbow seen this and anyone else even considering your ridiculously priced products. Dropped it off at this address and paid this address the $328 "RETURN FEE" for agreeing to buy it to get your salesperson to quit talking and get out of my house... RAINBOW YOU ARE JUST A BUNCH OF SCAM ARTISTS who take advantage of people who are to nice to tell you to get the f out of their house... But 328$ is money well spent to never have to deal with you people again... Ps this is the right location...

Updating my review: They did the ol bait and switch scheme.. Was informed we would receive a free rainmate for a Facebook post even given posting instructions that state “no catch” go to get the “Free” rainmate to be told I have to pay $15 and a sorry we just started that, they must not told you. Very disappointed the fact it was not told to me had me post “Free” “no catch” post to be lied upon arrival. They also did not provide any courtesy waive of the fee. We purchased our rainbow Sunday June 2nd they said they started it June 1st. I was not told and it’s terrible customer service to continue to argue in front of a line of people when genuinely we were not informed. I would be willing to remove this review if this is resolved. Extremely disappointed in the lack of customer service.

This would be like advertising free car washes then after your car is washed saying oh you now owe us $15 for the products used to wash your car. “Bait and Switch at its finest”

We were told FREE- make it right!

Previous Review: Just received my Rainbow Sunday and absolutely best decision we could...

🌈 *Experience the Magic of Rainbow! * 🌈

I've had the pleasure of using Rainbow for some time now, and it has truly transformed the way I maintain my home. This amazing product, in collaboration with my great team members, has made cleaning and purifying the air in my home an absolute breeze.

Rainbow's advanced technology not only cleans but also purifies the air, ensuring a healthier living environment for me and my loved ones. Its versatility allows me to use it on various surfaces, from floors to upholstery, with exceptional results every time.

What's more, Rainbow offers a fantastic opportunity for everyone to experience its benefits. By inviting friends and family to discover Rainbow, you can receive amazing and surprising gifts as a token of appreciation.

I highly recommend Rainbow to anyone looking for a reliable, efficient, and versatile cleaning solution for their home. It's truly a product that everyone should have in their...