Stack-Tech Computer Repair — Local services in Logansport

Joe has the skills but his business model is such that I will not return for service. Specifically, his business lacks good communication. That is a deal breaker (for me) in business. I have called for three days to get the status of my computer taken in a week ago. No answer of the phone and no mailbox to leave a message. I have driven to the shop two days (40 minutes round trip) only to find it closed. A note on the door indicates he is on a service call. If one’s business hours are 10-4, wouldn’t it make sense to do service calls before or after those hours? Or, shorten shop hours? The scan feature “to check your repair status” on the claim ticket does not appear to work. All very poor management in my opinion and a deal breaker for me, a person who uses the computer daily...

Took an xbox to them in earily November. It is now mid-April. Every time I have asked about the estimated timeline, I would get the same "no answer" answer.. "next couple of day"

For the last couple of months I have been calling, messaging on FaceBook and showing up during business hours in an attempt to pick up my Xbox. No reply and everytime I show up to the store no one is there.

Same old excuses everytime... and now can't even pick up the Xbox to take it...

I recently brought my fiance's laptop in for what ended up being a fan replace and fixed my problem. So I brought my gaming laptop in for an upgrade and we had price range set for an ssd. He texted me later letting me know he found a deal on one better in the price range. It's running much faster and happy with the outcome. The prices were more then competitive and he took time to actually get me more bang for my buck....