Stop & Shop — Local services in Long Branch

The attitudes of these store associates are disgusting. Everyone here doesn't smile or have any friendly customer service attitude at all. I never came back here before to return something, but tonight I did. I didn't realize that my bag of frozen fruit was open and I went to the desk and the woman with dark hair said "Just get another one" when I got another bag, the young guy at the register was on his phone and disregarded me initially and handed him my receipt in which he did not honor. I was not refunded back the $9.59 on the card that I originally paid with, I had to pay $9.59 all over again which I believe is ridiculous and not good customer service. All I wanted to do was exchange it! I am a loyal customer here- I come here all the time and I never quite experienced this here to this degree.

I hope someone from higher up gets back to me because I am not calling anyone over there tonight- nobody positive or professional is working there.

The best Stop N Shop is Middletown and although it's a distance, I think I am going to go there instead. The service is much better and the store is neater, cleaner...

Decent customer service. Had a couple incidents with an older man employee going so far as to grab my hand to stop me from locking up my bike because I was “locking it the wrong way”, I spoke to the customer service and they did speak to him but every time I see him he is now rude. He even took a picture of me one time. Food is great though, a little expensive but then again so is everything in this economy. If they fired that employee for his actions it’d be a 4-5 star but these actions being allowed by employees towards customers (physically grabbing a customers hand and making rude comments on every encounter after being reprimanded by customer service for it, as well as taking a picture of a customer), make the experience there unpleasant, while the...

Called before asked if it was okay if I didn’t have my card and only the digits and they said it was okay came to the store went to checkout they said it wouldn’t work and they had to void everything someone had to come over and fix it later on called customer service and Tina answered the phone told her the whole situation about how embarrassing it was and she started screaming at me over the phone when I said if there was some kind of compensation for the whole ordeal she screamed even louder and said there’s nothing we can do and just was really being disrespectful I sighed and...