Thurman Jewelers Located inside Meijer-Preston — Local services in Louisville

I went to a local jewelry store in hopes of having a ring sized. After tolerating several minutes of clueless behavior, the answer came back, " I don't know if we can have this sized up or not. We will have to send it to our repair center, and if they can size it we will call you. It will be about two weeks before you will get it back. " so I finally wised up and look for legitimate jewelry repair. I found Fast-Fix and decided to give them a shot. The jeweler looked at the ring and gave me a price within one minute. No headshaking, no clueless behavior, no BS. Just straight to the point with confidence. Because I came in near the close of business, he said it would take until the end of the following business day for me to get my ring back. He seemed apologetic for this, but all I could think was, one day? After all the other folks had told me two weeks. Also the price quoted to me was in the same ballpark as the previous jeweler. True to his word, my ring was ready the next day, and it was easy to tell they had done a quality sizing job, adding gold, and had taken pains polishing. I highly recommend these folks and will be back anytime I need something else done. Great experience, great service, great prices, and professional...

The only reason I gave one star is because I couldnt give zero. I've made three trips to this place to get one sizing of my wife's rings done. I didnt knows the size the first time but the employee assured me if it wasnt right she would resize it for free. I had to make a return trip vecause of poor workmanship which was fixed for free. The third time my wife brought her rings back to get sized to her correct size and was told they will not honor their employees original promise to resize the rings. I picked the rings up for her and again poor workmanship. Rings have scratches, digits and not lined up correctly and thinner from resizing. Now I have the decision to make to take them back to get fixed again or pay more money to get them fixed from a real jeweler. The only good thing to come from my experience with this establishment is to not trust anyones word and to get...

I took my Omega Speedmaster X33 in to have the battery replaced, when I got home I looked at the case back with my loop and saw that the titanium case was scratched and one of the screws was stripped, this is a $3000 watch, I plan to go back Monday and see if the owner is there. More to follow

The manager texted me to let him try to make this right, just returned from there, and he detached the screws and repositioned the case back and the screws, this particular case back is a little tricky, he explained that it had to go straight on, then screw it back to insure the case is aligned properly, he reset the case back, set the screws and polished some of the scratches out, thanks so much for making this right. I will continue...