OPI Nails — Local services in Lower Paxton Township

If you go, find out up front what process the nail tech is applying to your nails. Advocate for yourself to get what you ask for. Or, find a place where friends have been and you've seen the work and can ask your friends how they like it there. Long story follows.

I walked in August 28th, 2021. I ask for gel nail polish. Short nails. They called someone to come in early. She added tips. I said OK. She added acrylic. Last time I had acrylics was 25 years ago. I didn't realize what she was doing. I didn't ask. Then she asked me about color. I said the same color as the design example. I got that color to be under the design. But then she didn't want to put the design on all ten nails. I was clear. A co-worker explained it to her also. Then she painted the design on just the ring fingers. I gave up because I wanted to be finished. At checkout the price was more than gel nails. I asked the man about the process applied to the nails and he told me acrylics.

I called back 2 days later and asked for the acrylic to be removed and to get the work done as I had wanted without paying again. The man agreed. I came in when I could and he removed the acrylics and did a gel polish. But he asked me about color. Well I thought I would be satisfied if at least I got the acrylic removed. So I didn't push for the agreement from the phone call.

Not advocating well for myself on a service already paid caused me to be unsatisfied. How the repair held up caused me to me more unsatisfied.

Pictures of original work and problems with repair after one...

This place would have gotten a big fat ZERO from me! I made my appointment through their other salon LUSH NAILS on the Tuesday before my appointment that was set for SATURDAY. LUSH NAILS didn’t have any available appointments for SATURDAY morning so the woman on the phone who I believe was KRISTY asked if I could go to their other salon OPI NAILS. I said of course. SATURDAY comes and my appointment is for 11AM. I was there at OPI NAILS 20 minutes before my scheduled appointment, 2 nail techs (a male and a female) looked at me as if I didn’t belong there. I picked up on the vibes as soon as I entered the salon. There was only 2 other people there already being attended to by each technician. I told the male technician I had an 11:00 appointment. The woman and man both proceeded to converse in their language but it was as if it was argumentative. I immediately felt uncomfortable. The woman then asked when did I make the appointment and I told her I called the other salon and they made the appointment for me. The man then stated that he there must have been a mistake on the list and asked if I could come back at 3. Like WTH! I told him yea sure but once I got back in my car something told me don’t go back to that unprofessional place. Good luck to both...

Recently moved to the Harrisburg area & this horrible experience has me nervous to go anywhere else! Horrible set of nails!!!! I got a gel fill & two days later had to go back because the colour was bubbling. They fixed it (didn't want colour again because I didn't trust it,) but it still sucked because two days after that my nails were coming off. For $50 for a fill & pedicure, it was terrible! When she filed my nails they were crooked & when I asked her to fix it she said my nail was crooked. My pedicure also started chipping, the service overall just felt rushed. Their sign might say walk ins welcomed, but make an appointment. They made me do it, which wasn't very appealing, but I needed my nails done & they were close. Never again though!!! I've gone weeks at other shops before my colour started to even fade. So this was a complete disappoint!!!! I would NEVER recommend anyone...