I purchased two Elegance Lux 94" Wide Square Arm Sofas. The dimensions of these sofas is as follows: 27" H x 94" W x 40" D. After the sofas were delivered, I go outside only to find all of the packaging left in front of my garage. They also left trash on my porch and in my plants. Whether its furniture or appliances, there is no company that has you pay $250 for delivery and installation only to leave trash on your property. I reached out to the company and was told "there was no room on the truck" to take the garbage. Keep in mind the dimensions of two 2 sofas would provide more than enough room for the trash to be folded and placed on the truck (see pictures). Mathematically, the reason provided was nonsensical and showed a lack of regard for a paying customer. I live in a county where I have to pay for trash removal. Furthermore, more not one of the employees notified me that they would be leaving this trash on my property. During my discussion, there was no attempts made to remedy the situation. This is not good customer service. There was no accountability and no integrity. I suppose the goal is not to have...
ย ย ย Read moreI recently had the opportunity to purchase a new sofa, and I'm delighted to share my wonderful experience with you. As soon as I stepped into the furniture store, I was greeted by a friendly and knowledgeable salesperson "Gamza". She patiently listened to my preferences and requirements, taking the time to understand my style and budget. Her expertise and guidance helped me narrow down my options and made the entire process enjoyable.The store had an impressive range of sofas, catering to different tastes and budgets. From modern and sleek designs to cozy and traditional styles, there was something for everyone. The variety of colors, fabrics, and sizes ensured that I could find a sofa that perfectly matched my home's decor. Once I finalized my purchase, the store provided a smooth and hassle-free delivery process. The delivery team was punctual, professional, and handled the sofa with care during transportation and installation. They ensured that everything was set up correctly and that I was completely satisfied before leaving. I am now enjoying my perfect sofa, which has become the centerpiece of my...
ย ย ย Read moreMy shopping story about "BENNETT"sofa set-sofa,loveseat,chair. I originally planned to buy sofa set in Brooklyn NY furniture store,but not found my like color or right product. Finally I start research from internet and found "Istanbul Furniture" store website,where big and nice choice of any furniture.Only one thing confused me,one of them store located in Pennsylvania.I decide to call them.My consultant was Elif ,delivery to Brooklyn NY - no problem.She very patiently and complementary helped with my purchase.Elif was nice, friendly,and helpful, called me over Video call and showed on show room what color I prefer.Finally I purchased sofa set "BENNETT" -color light brown (Redeyef Kanve). This set is wonderful ! The sofa are extremely comfortable and wide,the arms look nice and elegant.Delivery staff was very professionally and polite. "Istanbul Furniture" is very lucky to have employee like Elif. Thank you Elif ! Overall I have come really like this sofa set and hope this review helps any one one the...
ย ย ย Read more