One of many Puff & Pipes I regularly go to for my vape needs. At this particular location I have dealt with Justin often and that man is amazing. Given none of the locations often have the coils I need (LP1 for my Nfix Pro), I can't fault that on the employees. Justin went above and beyond to help me find alternatives without costing me an arm and a leg. For coil availability, Puff & Pipe as a whole would get a 3.5/4 star review. However the service from employees like Justin it makes the experience far better and I will continue to shop here. For the inventory manager/owner(s), please get a more consistent flow of inventory, if it weren't for great employees I would...
Read moreIt was my first time going to this store. Sharlene helped me and was very educational, helpful, and had me cracking up the whole time....EXACTLY what you "SHOULD" expect from ANY shopping experience. She reminded me how human we all are, and should NEVER give up on these local businesses. A computer can not replace the human interaction and the level of personalization, and proffesionalism that only a human can provide. Thank you again Sharlene! Your company has gained a customer because of your enthusiasm, eagerness to help, and speed in which you did it...forget 5 stars...I give...
Read moreUnfortunately, this organization does not care about its customers or the people it serves. Coming from someone who directly knows a majority of the product in the store is expired or far out of date some being months if not years, indicating that management does not care about the product they sell, but clearly making a profit. While in the locations always ask to see expiration dates as well as proper documentation as to what is being sold. Many products have been damaged at purchased or not working at all. I would advise most shoppers to find a...
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