Walgreens — Local services in Magnolia

IF THIS IS YOUR PHARMACY SWITCH!! First I went to pick up my meds which I was already upset because I had the flu and bad vertigo and forced myself to drive there to pick up the meds. The lady in the drive through then gave me no option but to come inside and pick up my meds when they were done. Then I said to myself after getting done my daughters DR appointment, since I get the texts I'll just wait about 25-30 mins after they receive the order to go get it. Low and behold they hadn't checked the orders because they then had me go wait in the parking lot for yet another 20-25 mins. I know they recieved the order because i got the alert. Then lady wants to lie and say oh i just got it. No because it's been over an hour since I was at the Dr's office. I understand that jobs are busy but repetitive problems and neglect to your jobs and customers is unacceptable. Just because you feel fine and dandy doesn't mean the person your serving is. Just because they may look fine and dandy to YOU does not mean they are. After I receive my daughters meds I will be going to a different pharmacy...

What a wonderful staff! I was visiting from another state and had no idea how to get to the highway to head home. I came into the store, after my phone died (which I rely heavily on for GPS + none of my back up chargers were working), to ask for directions. I was having a pretty rough day, so getting lost only made things worse. The staff was quick to help with directions, which was much appreciated. Though, after providing the information one staffer (Alex M. - didn't see his full last name on his tag) said his shift was ending and he'd happily let me follow him out to the highway. This was music to my ears, as I am directionally challenged and knew I'd get lost on my own. During the drive out, he kept checking to make sure I was behind him and led me exactly where I needed to go. I couldn't believe how far above and beyond this person would go - mind you, I've never stepped foot in that store before. All I can say is THANK YOU THANK YOU to the kind stranger who helped me get home. JUST WOW! I will be sure to pass...

9/7/2020 at around 8:50 PM I had the displeasure of experiencing a Squidward cashier. This older woman seemed like she would rather be anywhere else other than behind a Walgreens counter. She said no when I asked if they carried an item in stock and I ended up finding it. Took all but two seconds to use my brain. She said they only had small paper bags (the kind you might pack a lunch in) when she could clearly see that I had purchased a large pack of a menstrual product. I saw that they had larger ones as well and asked for one and she seemed reluctant to give me one.

1. this women should know of every product the store carries or at least be able to look it up.
2. to gatekeep large bags especially to paying customers who purchase menstrual products?! You could not have anyone worse...