BMO Bank N.A Branches — Local services in Maine Township

This might be the most incompetent bank I have experienced. Their drive thru hasn't worked in probably more than a year. They are severely understaffed and even when they have staff present I have witnessed them stay in the side room chit chatting or prioritizing finishing a task over coming to assist a customer. At a recent visit, I tried to deposit $1,500 for rent, but put $1,400 on my deposit slip from habit, which they just raised. I watched the teller count the money in front of me, and she handed me my reciept saying I had deposited $1,400, which made me immediately realize. Granted this was a mistake on my part, but arent they supposed to catch that. When I came right back and told her what she happened, she told me that she counted and that she didn't do anything wrong. I insisted I gave her the $1,500 and asked if she could count the drawer. She finally apologized when she realized she didn't count right. The line is always so long, and the wait is on a good day 10 min. If you need to see a banker, go elsewhere. The wait is incredible. My fiance waited an hour and a half to get a card that he was supposed to receive, but never got one. To be fair, usually the staff is nice, which is the only...

If I had a choice, I would give BMO Harris Bank 0 stars. They are FRAUD, They cannot be considered a bank; YOU TRUST A BANK AND YOU PUT YOUR MONEY IN THE BANK, BUT YOU CANNOT TRUST THIS INSTITUTION, they are thieves, they will steal your money. To all the people who see and read this review, do not open any accounts with this institution, don't even go close to them. The account you open will incur monthly fees, and the banker who opens an account will not inform you about hidden fees. The promotions they promise are all lies. I was deceived by one of their promotions, and I did not receive the promised benefits; on top of that, they charged me monthly fees. When I went to the branch, they told me it was my responsibility. I called the 1-888 number and spoke to a manager; they didn't even seem to care about my complaint. I am telling you, don't be deceived by their promotions. This was the worst bank I have...

Understaffed. BMO Harris also has some of the least convenient hours, which together with low competence of bankers, starts to make banking with them a huge waste of my time. Also, any changes to my acct must be performed at the branch I opened the acct at, which is super weird. And with their short hours, It is real hard to bank with them. They try though. They are very nice. Not very well trained, but nice. I may be moving on. I just cant spare an hour every Saturday morning to take care of my account.... In reply to the BMO reply: they will not address anything with the branch manager. The branch manager is on leave, which is a part of the problem. Bad hours are not the manager's issue. Thanks for a...