Walgreens — Local services in Maine Township

If I could give the pharmacy alone no stars I would the pharmacy manager is rude withholds medication lies about not having scripts overall gives you a hard time. Elizabeth has no bedside manner she only wants to argue with you and treat you like a drug addict because you need a script filled that happens to be controlled. I called today was put on hold 6 times by the pharmacy then told she wouldn’t fill it because it’s a controlled and I couldn’t have my cough syrup until it’s 30 days and I informed her as I have in the past I have bronchitis and when the weather gets bad my bronchitis starts up causing extreme coughing and I’ve broken a rib because of it previously. She is the reason I transferred all my medications out of Walgreens on Oakton because of her attitude and lack of people skills. I’ve previously spoken to the store manager and assistant store manager Ramina and Monty they’re fantastic and helpful and this is not the first occurrence with issues at this pharmacy it’s really not funny when a patient has severe medical issues and a pharmacist who wants to act like a doctor withholds it. If you wanted to be a doctor you should’ve gone the extra 2-4 years I personally know how to dispense and handle medication as I was once a tech for Walgreens and I’ve never experienced shut bad customer service in my life. Elizabeth is the absolute worst pharmacist I have ever come in contact with and I never will again. She needs to be reprimanded for how she treats people because it’s truly not right nor ethical the way she treats people and how...

I was so delighted when the pharmacist took his time to call me and say my daughter’s prescription had been ready for two days “WOULD I LIKE TO HAVE IT DELIVERED TO THE HOUSE THIS AFTERNOON FOR FREE ? “. I was so confused. Yes we have this service if credit card is on file for copays we can deliver to you. We were at work but indicated my husband would be home by 6:30 pm. Medicine arrived at 7 pm promptly signature for delivery and done. Just wonderful compared to Park Ridge Cumberland when I am over stressed with picking up her medicine and get a phone call “ If you don’t get it by tomorrow we will put it back on the shelf “. I am going to have all our medications filled at Des Plaines as I clarified with Park Ridge evening pharmacist what had happened. He agreed this is available at all Walgreens. I said we never got this service from your store He told me to use Des Plaines. I guess just over worked Thank you Des Plaines Claire (...

This store's customer service is steadily going down. No wonder Walgreens is closing stores. Their pharmacy is understaffed. I used to be able to pick up my monthly meds at once. Maximum 2 visits a month. Now due to their ineptitude all my meds are out of sync and I have to go to 2 different locations for same meds, multiple times monthly. You get texts that your meds are ready, but they're not. I've literally waited an extra day or two to avoid longer waits. Only to watch the cashier go over to pharmacists and they fill it visibly on the mirrors. Or they tell you to wait. The pharmacist will walk away from a line 10 people deep to service the "clinic". Progressively getting worse. I'm switching to mail order service because the staff has gotten...