Homeowner beware, this is worth your time to read. I have never reviewed a company online with a bad review, but I feel that it’s very important to share and warn other neighbors of our experience of A-top roofing in Manalapan NJ. We trusted A-top would do the correct job based on other reviews we read, the fact they are GAF certified, and have a large presence in our town which further led us to believe they would deliver a correct roof install. We recently had a new roof installed on our home by A-top. The contract was for an entire new roof. Currently our home has a new extension as well added. A-top installed the roof over our extension and existing home. During the first major rainstorm which was aprox 3 weeks after the install we had water pouring down our walls and into our finished living room/kitchen and even down to the basement because of the volume of water. This was not over the new extension but over our existing home. We never had a leak in this home in 20 years. In short, we contacted A-top who came to inspect. They told us the job was done correctly and that our siding was old. They said our old siding was leaking, but that wasn’t the case by far. We contacted a local GAF certified installer who came out to inspect the job. The company said the flashing was never sealed and just laid against the building with tape. The flashing was supposed to be installed correctly for a home that already has siding regardless of the type or age. The new company said our siding although old is still sealed and installed correctly. A 23ft seem open to the elements outside where they explained that A-top should have flashed the job as per the contract. The contract states “Re-nail and RESEAL all other existing flashings accordingly”. When A-top came to the job after the complaint was made we repeatedly told them to fix the job as per the contract and RESEAL the flashing. They stood by decision to not perform any repairs. I attached photos of some of the spots where you can see the flashing just peeled away. Again Atop inspected this and said this was done correctly. Water can just pour into the home through the opening which it did. I read other reviews here of people saying the company is arrogant, but this goes way beyond that. We were contact by the company management who had yelled at both me and my pregnant wife. When I use the word yell, they were literally screaming because we filed a complaint with GAF who will investigate their workmanship. This caused us stress as you can imagine how our hands felt tied while we were tying to seal our home from the next rainstorm and we have A-top management yelling at us. Management form A-top told us to, and I quote “Lawyer Up”. We are now moving forward with legal action. We would never have imagined such a large company would put us through this. Please be aware of doing...
Read moreI would love to give you an awesome great view to Lowe's for having the Bachman's Roofing. To: Bill I want to say thank-you to Bill for all your help n your support with the paperwork /contract/ getting the supplies that you needed for my home.
To: Jeremiah I wanted to say thank-you so much to a great guy his name is Jeremiah you are a amazing I thought I wasn't going to get a permit when I send you a picture from of a person who called the township to sent a car to my home. That the Code Enforcement trying to stop when I needed my roof that is 34 yrs old that my home had a few coming through an exhaust fan in my kitchen and the roofing for my home. And I was kind of scared that I won't be able to get my roof to get a brand new roof.
To: Daniel And last but not lease. I want to say thank you so much. Daniel for getting up so early to drive 3 1/2 from a long ride to De. I just wanted to say thank for you n your crew did a fantastic job on my new roof I feel so much better that I got this older home to make it my home. I'm so thrilled I don't have to worry about having leaks anymore. I would love to give you an awesome great view to Lowe's for having the Bachman's Roofing. To: Bill I want to say thank-you to Bill for all your help n your support with the paperwork /contract/ getting the supplies that you needed for my home.
To: Jeremiah I wanted to say thank-you so much to a great guy his name is Jeremiah you are a amazing I thought I wasn't going to get a permit when I send you a picture from of a person who called the township to sent a car to my home. That the Code Enforcement trying to stop when I needed my roof that is 34 yrs old that my home had a few coming through an exhaust fan in my kitchen and the roofing for my home. And I was kind of scared that I won't be able to get my roof to get a brand new roof.
To: Daniel And last but not lease. I want to say thank you so much. Daniel for getting up so early to drive 3 1/2 from a long ride to De. I just wanted to say thank for you n your crew did a fantastic job on my new roof I feel so much better that I got this older home to make it my home. I'm so thrilled I don't have to worry about any more leaks.
I just wanted to say thank you to you all at Lowe’s n Bachman did a beautiful n fabulous job on my beautiful home. Theresa A - De
I just wanted to say thank you to you all at Lowe’s n Bachman did a beautiful n fabulous job on my...
Read moreI cannot say enough about the guys from A-TOP. I contacted Kenny back in July with a number of issues in my house. I had water coming into my dining room from my front windows and door which was spilling out on to my dining room floor also causing issues in my basement. No one could figure out where it was coming from. These issues plagued me for years and I was finally committed to resolving the problems. They recommended that I replace my windows, front door and fixed a whole host of other problems causing water issues including the soffit over my front door. After replacing my front door and windows a huge storm came and water was pouring into my basement. I contacted Dave by text on a Friday evening and he and Kenny immediately came over to assess the situation and help get the water flowing into the french drain. As we tried to figure out where the water was coming from Dave was there to help supplying me with blowers, a dehumidifier and disinfectant to remove the horrid smell from the water. During this time, I also discovered water upstairs in my closet due to grout issues in my shower. Kenny recommended Quality Grout and Tile and they were prompt, efficient and affordable. After several weeks of basement water, we all determine that the water in the basement was ground water. They suggested I consider installing a larger french drain and additional sump pump. For this job they recommended Mendola Waterproofing. They were also prompt, efficient and affordable. Throughout the entire process-which has been about 7 months -they were there to assist and support me in these repairs. They even helped me through the insurance process as the water damage in my dining room was due to damage from a storm. These guys are knowledgeable, hard working, professional people. I highly recommend them for your home repairs. They do most of the work themselves. For the work they don't do they recommend other highly qualified professionals to fix your problem. Thanks Dave and Kenny....
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