The staff could not be more impolite, apathetic, lazy, nasty, and unprofessional. I should have realized when the closed sign was still displayed on the front door at 1:00pm. What a shame, they may have amazing building materials but when the staff in the store refuse to look up from the phone, walks right by you as though you aren't standing AT the counter, and actually have the audacity to roll their eyes when you request assistance, who wants to do business with them? Yes it happened. No I couldn't believe it. The man who sat at the counter did not even want to hear anything about it, he just kept talking over me in an extremely condesensing manner YES MAAM as I calmly tried explaining what happened YES MAAM (which he should have been witness to since he was sitting right there the entire time but never bother to look up as I stood 12 inches in front of him patiently waiting, afraid to ask for help for fear of a repeat performance of when I initially walked in) YES MAAM YES MAAM YES MAAM YES MAAM YES MAAM YES MAAM...!!!!! My experience was so appalling that it had me in tears as I drove home. They should be ashamed and honestly if you are able to patronize ANY other nursery please do so because Pantano does not deserve your business, your money, your kindness. No person should ever be so disrespected especially when you're trying to...
Read moreThis the most professional landscaping and hardscaping supplier I have encountered in the past 7 years, Brian provides astute advice on plant choices, maintenance and installation. Jay has taught me how to do hardscaping jobs I otherwise would not have taken if he was not there to guide me. Howard guides me to acquire the most appropriate equipment as my business expands. Mike is the reliable expert to help with lawn installation and turf maintenance. Bill and Lenny are always very helpful. I cannot imagine anyone in the industry is capable of giving the sound strategic advice that Rick Pantano willingly and patiently shares. Pantano's is my partner in driving the sound growth...
Read moreThis company is one of the best out! I go to nurseries a lot Being that I am in the pallet industry. I came here as a hopeful that they would be a pallet recycler, they were, they showed me tons of respect and were all very professional, one guy I think was possibly owner or owner family came to me while I was loading the pallets on my truck and politely checked up on what exactly I was doing, as he should, but he was all respect and professional and showed alot of class and generosity this experience in today’s world will always make me recommend this as one of place first places to anyone. Thank you all of you at...
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