Came here last Wednesday on 9/3. I needed two appliances last minute as I had my workers available for only 2 days. I called first to see if they had Advantium ovens in stock. I was helped over the phone by Victor who was very knowledgeable and patient. They actually had two models in stock, which I was surprised and grateful because it is not a commonly carried appliance and the Tracy location did not have in stock nor did Home Depot. I checked with my guys to confirm they could install the model as the dimensions were significantly different from the broken older model we were replacing. I came to the store about an hour later with my truck, the store was busy at this time, but Victor and Oscar were amazing in helping all the customers and multitasking. Victor quickly grabbed my appliance while recommending a better dishwasher as well, and grabbed that too. He also gave a discount on the Advantium. Oscar finished up the paperwork and had me in and out in under 30 mins (maybe even 20) and helped me load up my truck. The appliances are beautiful and so quiet and working perfectly. So far I couldn’t be happier with the selection and the help of Victor and...
Read moreI had purchased a washer and dryer from them, went fine so we decided to purchase a whole kitchen set from them. Microwave, dishwasher, refrigerator, and stove. What a mistake. Paid to have the fridge delivered and microwave installed, installed stove and dishwasher myself. Microwave installed incorrectly, hangs 5/8” off the cabinets I just had installed, and shows the vent. I called the appliance store and they said “that’s a third party installed, call them as it is not our concern.” Fridge had multiple scratches and dents on delivery, again called them, they said that is the problem of GE. Had to wait for GE to come. 3 months later it started freezing our food. Have had 5 service calls on the fridge, 3 on the microwave. GE is apparently not quality, though it was $5500 and “top of the line” per the salesman. Good luck with this place as they have no...
Read moreI have a broken microwave and I first bought it from home depot. After 2 weeks of wait of inventory , on the delivery date, I was told by hd installation guy can’t install it since it’s ceramic tile backsplash and hd doesn’t work with backsplashed walls. I paid housekeeper’s $30 on the delivery day and just know by surprise that they don’t install. I then had to spend 4 hours to get refunds from local hd store. it was a night are. Then, I went with Center appliance. It’s such a beautiful experience. number 1, It’s so nice that they match home depot price number 2, the installler juan is such a pleasure to work with. he covers well, install clean and provide photos for the job done. He doesn’t need you to be home as long as you have a lock box code. I am so happy with center appliance guys (oscar, victor and...
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