I was missing a couple small pieces from a bar stool order through Unclaimed Freight. The customer service there was lacking and they just dumped the issue on to Furniture Mart. I drove across town, not sure what to expect. Heather (showroom) and Riley (customer pickup) were both amazingly helpful and friendly! It was a very simple fix and Heather was so great in clarifying what I needed and Riley was very quick in finding the pieces I needed. Great employees! Shop here first, skip...
Read moreHonestly...I dont recommend. We purchased a recliner, within 5 months had to claim warranty cause the frame bent. Got a in store credit so we got a couch with warranty again. Within 5 months had to claim warranty for bent frame....they replaced the frame and here we are again 5 months later and the new frame is bending. And can't replace it cause warranty only covers once.
They sell affordable furniture, made with cheap material. The frames bend way to easily for...
Read moreI will never even think of buying from this group again they're system has been of for a week now and they still have not thought of some way to get purchased items out via a paper trail it is pathetic really get yourself it support that can actually sort stuff out in a reasonable...
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