Dollar General — Local services in Marengo

Glad to have a place locally to buy the goods, but this place has such bad service I'll drive miles out of my way to avoid the hassles. With my last visit there, in February, I encountered a group of girls smoking in the doorway, blocking people, keeping the automatic doors from closing and no one from the store said anything to them. Smoke wafted in generously. Inside, the checkout line continued to grow as I shopped for a couple items. By the time I was in line, I could see the problem was in large part due to the cashier not getting the coupons from the customer's phone to ring in correctly. Two cashiers were trying things, one showing the other, so you would think this is yet another training day here. Then one cashier walks out of the store on her phone only to be replaced by one of the girls from out front in the smoking group. While the two cashiers work with their customer,an obvious friend of theirs, the cashier who left on her phone returns and get in line in the front of the line. She's next at the register that has been open but unattended all this time. She tells her friends in line how she kind of works here but has been fired. Yet, she was a part of that smoking group when I first arrived a half hour ago. Eventually one of the cashiers goes out front and returns with the manager, who was the oldest woman in the smoking group. She sees what is going on and joins in with the coupon search. Eventually the last of the smoking girls comes in, regretful that she has to get back to it and ring up sales, and we proceed to move through the one cash register that is being operated. That cashier was very friendly with each customer she rang up and enjoyed many good conversations while I waited.

My own transaction took less than a minute because I didn't share my day's experiences, and I knew how to use the debit card reader. The lady who was holding up the line when I first arrived was trying to work the reader at her register as I left.

Btw, I wore my mask the entire time. The employees didn't because they had to laugh loudly and smoke, and the customer who tried so hard to save herself 20 cents with no regard for other shoppers can't be expected to do her part in county wide masking efforts. I hate going to that store every single visit.

Maybe I've learned my lesson this time. In my opinion, it's really not worth the hassle...

I was in the Dollar General in Marengo, Indiana. Yesterday morning/afternoon around 11:30. The employees were both very helpful and courteous. The clerk was was very customer friendly. She empathized with my son who has a terrible sunburn. She even told him how to relieve the pain. She wished us a beautiful day and we were on our way in good time. Sorry, I didn’t get the name of the other employee who took my son to the art aisle, something some stores don’t do anymore. I will definitely shop there again because the store was clean and the staff very good. I just want to recognize one of Dollar General’s employee’s for going the Extra Mile to solve my problem. The employee’s in Marengo, Indiana at Dollar General store are very helpful. This young woman went out of her way to help my son with an issue that I was trying to solve for several days. It is refreshing to talk to an employee that is willing to take the time to see what the problem is and then help me solve it. I just want to bring this to the attention of The Dollar General management for her excellent service. Plus it would be nice if Dollar General had some way to give a Good employee a compliment. Useful Employees + Clean + Easy To...

This store is just as bad as the other one n English IND.. same thing u can't even get ur buggy down the isle it's like a maze n there it's dirty n only 2 employees n u stand n wait for someone to checkout but there usually outside smoking 🚬 n look like there on meth high . It's ridiculous nasty store . N n the summer time u see dog's cat's goat's running around inside the store . This needs to be cleaned up n new manger n re origanzed n new workers who knows how to work n keep store running n clean it doesn't even deserve 1 Star. Ugghg 😠🤧... Not going back to store...