Target — Local services in Marlborough

We handed Michelle the cashier at the self check out a $20 bill for one a travel size lotion. She only handed a few dollars back. Our change would’ve been much greater that a few dollars We told her that we gave her a $20 and she said that we gave her a five and that we shouldn’t pay cash anymore and walked away. We tried to talk to customer care and they said they would reach out the next day when they able to collect the video footage. They never reached out. Several days later we went back and they said who ever has access to the cameras is out of town for the week and that they would get back to us before we left town. Never did. We left a separate review stating all of this and they said that this would be taken care of and customer service is their top priority. Nothing was resolved. We still don’t have our money to this day. So if any one uses cash. Keep a good eye on it because it seems like to...

Update: 07/23/21 I just wanted to put in a good word for Michael, one of the employees that do the curbside for Target. He was very helpful and willing to go beyond the call of duty for me. Keep up the good work Target

I have to say these guys have really changed over the past couple of years. I use to avoid this place because of the long lines and the employees that worked there. They've changed both in a big way.

They now have express registers that work great, no more waiting. The employees now are very good, and helpful. To top it off they even have online ordering and you can pick it, up usually with a couple of hours. Someone in the store will actually pick it up for you and bring it to the service desk, and all you have to do is go in, show your id, and pick it up. How easy is that? Someone is really thinking customer service at Target, and at the Marlboro east store it...

Walked into target after placing a pick up order. Got told it’ll be a half hour wait for someone to find a PAIR of knee high socks while 3 employees were standing around doing nothing. Went to go look for said socks in the sock aisle and asked if they had any in stock. I was told that I was in the sock aisle by the girl “stocking”. Obviously she had seen me looking for them in the area. Helped “look” and said I don’t see any when the site mentioned that there were some in stock. Not that you can tell where anything is because clothes were thrown all over the floor so that customers had to step over them. Nothing was in the right place. If you’re going to run a business make sure it doesn’t look like a hurricane ran through it, and maybe hire more...