THE GOOD: Nicols did some work on our vehicle and there was an issue. They took back the vehicle with no hassle and remedied the problem without a fuss. That's the right way to do business. THE BAD: Nothing much, but read the final word. FINAL WORD: Make sure to get estimates ahead of time, and make sure to clarify what work is to be done. We took a car in for an oil change and ended up with additional charge for something that we didn't ask for. Although we needed the additional part, it would have nice if they would have called us ahead of time to approve it, rather than us being surprised when we received the bill. ~ Roger...
Read moreTook my vehicle to have the ac repaired. The problem was more than just fill it. Need a part, fix next week. Also found 2 other problems that have to be addressed. The waiting room was clean and comfortable. And I was offered coffee. They are upfront about what you need. No pressure to do more than needed. Honest place of business. I feel confident in the work...
Read moreHad service engine light on truck, stopped by to have it scanned and they checked it out and figured out it needed timing chains and parts associated with it so had it fixed in a couple days and am happy that it is done as use it every day . Good service, good communication with me on what was wrong and how long to get it fixed . Good place to get...
Read more