Was moving into town walked in there to buy furniture. What I wanted was not in stock but was on order. Was told it would arrive Sept 17th. Great 11 days before closing. I put a deposit down. Tgat date came and gone no furniture, my closing was fast approaching. Never got a straight answer when it would arrive. 3 days before closing still nothing and still no answers when it would arrive. I asked for my deposit back told Bill tgat a store in Lawton has my furniture in stock. Bill refused to give me my deposit back to buy elsewhere. Thankfully my closing got delayed. And fighting daily with Bill demanding answers my furniture did arrive 30 days after original delivery date a day before my house closing.
WILL NEVER BUY ANYTHING FROM BILL EVER AGAIN ILL...
Read moreI'm giving 2 stars because I remember how great this furniture store was over 20 years ago. My recent purchase ended up a disaster. The issue? Delivery primarily. I worked all weekend to prepare for a Monday delivery. When delivery was late, I called. Yes ma'am, you will be the first delivery in Duncan. No furniture. Finally I called around 7 pm. Owner stated all Duncan deliveries were done. He got snippy with me and said my money would be refunded. I had to call 3 times to verify money...
Read moreThe experience was fine but they tell a certain date you're stuff should be there then they make up excuses for why you have to wait a whole week for something you went to the store to buy you could go to a furniture renting place and get it faster and it's better than what you got at the furniture store might more but at least they deliver when they say they will or at least call you if there is going to...
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