Rent-A-Center — Local services in Mason City

I wish I could give 0 stars! I have rented from other companies completing multiple contracts and have NEVER had any problems such as the ones I've had with this specific store in the first month! There are other rental companies in the area, I suggest you go to them instead. My AUTO PAYMENTS were supposed to have been scheduled for Thursday's. They didn't try to take it out until Saturday and then wanted to degrade me over the phone like I was the irresponsible person when they didn't set it up on the correct day or at least admit to having a miscommunication. Lied to me and said everyone has to pay on Saturday's, corporate told me otherwise, when I mentioned this again his story changed! I attempted to look at my contract I signed digitally to see where the Saturday agreement was and was no longer able to view it. First he told me I should be able to view it, and then said I wasn't able to view it because my payment was late. hmm. I called corporate because this is unacceptable and I have a ticket number, they refuse to wait the two days for corporate to settle this. Probably just mad that corporate is now going to be on them, hopefully anyways. All over $50! Aaron's is a great...

I was wondering a television for a Christmas bonus to myself. The online choices had some good bargains. The contact person at the store closest to me was slow about getting back to me. I almost wondered if they were going to call at all. They were not informative about the TV that I was wishing to purchase and then I downsized to a different model and they told me they had a different model and didn't explain to me the difference between the two. For me to make a purchase ,a large purchase, I want to know all about the item that I am purchasing. I asked what the difference was between the two TVs and they didn't respond. I later canceled my purchase and decided it's best if I just shop locally and not on line. I was ready to spend some money and they weren't too interested is the feeling I got. I would not recommend the store that I was...

I have been trying to get my payment for the last 4months due to them ruining my floor so I file it to there insurance and it took 2 months and still got nothing so I went directly to the store manager and he told me to wait until someone will just pay cash because its the only way he will be able to pay me and or else I can keep waiting. I ask for them to pay me via store check or even debit it to my account and he still told me he can't because he has to wait until there is someone to come in and pay cash. I ask for corporate number to address the issue and I was just on hold for 48mins so I just hang up. He doesn't even want to just deduct it to my...